Our stay at the cove was bad from the moment we stepped in the hotel!!! There was a line and we stood in that line for almost 3 hours to check in, the help was not apolgetic in NOWAY,no eye contact,not sure they even new what they were doing & that was with the hotel mamager( Deanna W. by there side..All I heard was excuses instead of solutions!! we did NOT get the room we paid for, they gave it away!!! This is one mom that is TICKED off!! We paid 169.00 for a dirty pubic filled room, they gave us a queen size room when we paid for a king size and pull out , the roll around bed was awful for our daughter, it had springs coming up out of the bed!! "HORRIBLE" so we shared our queen size bed with our 7 year old "NOT GOOD" The water park was over filled there were NO towels the hot tub was dirty and discusting and filled with discusting brown foam!!! If I could give them a overall rating they wouldnt even get a 1/4 of a star, this is no less of a fles bag hotel!!!!!!! Save your time and $$$$$ and the agrivation , your time spent at this hotel will be no vacation!!!!!!!! We work to hard for our money to just have it stolen from the likes of this compay, I would rather have thrown our money into the wind!! Also dont use a 3rd party to book your room, they have been NO help in refunding our cash... Excuses Excuses!!!!!! Free breakfast was very cold but the waiters were kind!!
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- Also Known As:
- Caribbean Cove Hotel Indianapolis
- Caribbean Cove Hotel And Conference Center
- Holiday Inn Indianapolis
- Carribean Cove Indianapolis
- Indianapolis Holiday Inn