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“Wonderful”
Review of Comfort Inn

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Comfort Inn
Ranked #99 of 185 Hotels in Indianapolis
Reviewed January 15, 2013

While in Indianapolis for a gymnastics meet at the Indiana Convention Center my sons and I stayed at the Comfort Inn. We were so pleased with our room. It was spacious even with 2 comfortable queen size beds. The well appointed bathroom was clean and a nice size. The room we had also had a fridge and microwave, with a sink built into the counter top and kitchen style cabinets up above. The furniture was nice and the room also had a flat screen TV which my boys enjoyed. The hotel was in a good location, near everything we needed (restaurants, shopping, gas stations) and was clean. The lobby/breakfast area were well decorated and comfortable, and things were quiet during the night which is unusual for a hotel. Check in/out was a breeze and the staff were so nice. What really impressed me is was about 10 minutes after we got into our room, the front desk called to find out if everything was satisfactory, which it was. If we are ever in the area again, we'll definitely be staying at the Comfort Inn

Room Tip: We stayed in room 123, if you can request a room ask for that one. You can park your vehicle right...
  • Stayed: January 2013, traveled with family
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2  Thank teresam27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortskeystone, Manager at Comfort Inn, responded to this reviewResponded February 18, 2013

Thank you so much for the great review. My team and I take great pride in providing every guest with a great stay and we love to hear that we have met that goal. We look forward to your next visit.

Patty Stevens
General Manager

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43 - 49 of 64 reviews

Reviewed January 6, 2013

The staff was very friendly, helpful and greeted us whenever we entered/exited to the hotel. Room was very clean and comfortable. Complimentary water, granola bar and cookies were great. Good breakfast with hot and cold choices. Very convenient to downtown.

  • Stayed: December 2012, traveled with family
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2  Thank spookymk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortskeystone, Manager at Comfort Inn, responded to this reviewResponded February 18, 2013

Thank you for the positive feedback. My team and I strive to provide every guest with excellent service and we love to hear that we have met that goal. Please visit again soon!

Patty Stevens
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2012

We stayed here with a group of high school students in October. It was convenient to get on and off the highway as we were headed to the Indiana Convention Center each day. The staff provided me with extra keys for each of the rooms that students were staying in, and we had no major issues. All of our rooms were clean, beds were comfortable, and the breakfast was okay. It's not the nicest area right around the hotel with the run down convenience store nearby, but better lighting on neighboring properties would help that out.

  • Stayed: October 2012, traveled on business
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3  Thank jandacut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2012

WE and a few others stayed last weekend, they treated us very good and were so nice. The rooms were clean and the suite my daughter stayed in was great and big with micro and frig. They you for a wonderful stay.

  • Stayed: October 2012, traveled with friends
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1  Thank Rhondajo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2012

I along with my five other colleagues stayed at this Comfort Inn for 6 months for business. We were treated like family. The hotel was just renovated before we came, it is very nice. The rooms were very clean and comfortable and breakfast was awesome! The staff at this hotel should be training other hotels in hospitality. The managers reception during the week was very nice to come back to after a very busy day! The nightly fresh baked cookies were a great touch. I will definitely return and recommend this hotel!

  • Stayed: June 2012, traveled on business
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3  Thank Angie470
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2012

When you drive up and there is an abandoned building with weeds knee high next door and a dumpy Denny's in front of the hotel, there is your warning that things are not good!!! Set aside this, walked in only to be greated by some girl who doesn't know what she is doing, holds the phone in her pocket with the ringer turned off!! What's that about!!?? First hotel I have ever walked in to that had the pool right there in lobby!!! Hotel is dated and clean enough, I guess, but given all the other things so wrong with it--we didn't bother staying. Go up on more exit for nicer safer hotels and convenient reputable restaurants!!!

Room Tip: Keep driving to the next exit!!!
  • Stayed: July 2012, traveled with family
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2  Thank suefromnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2012

This was just an overnite stay with family. Building showed some age, but was clean & comfortable. A/C worked well, breakfast choices were limited, but very good. Would stay here again. Very convienient to where we were going. Street entrance was a little confusing and congested, we missed it completely first time, but was ok after that. Bathroom clean & stocked. No complaints.

Room Tip: Only 1 elevator, if you don't like stairs, stay close to lobby end of building
  • Stayed: June 2012, traveled with family
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2  Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 3514 S Keystone Ave, Indianapolis, IN 46227-3506 (Formerly Holiday Inn Express )
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #99 of 185 Hotels in Indianapolis
Price Range: $73 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
Stay Smart with the Holiday Inn Express Hotel Indianapolis South Keystone! Our central Indianapolis location and easy Interstate access makes us the perfect choice for your business or pleasure travel needs. A smile and a warm welcome from our staff will be your first impression of our hotel. Relax and enjoy our newly renovated spacious rooms. Located just 3.5 miles south of downtown Indianapolis on Interstate 65 at exit 107, Keystone Avenue. Minutes drive from the University of Indianapolis, Indiana Convention Center, Lucas Oil Stadium,Circle Center Mall,Indianapolis Motor Speedway, Indianapolis Zoo , Children's Museum. Enjoy our warm setting of our Great Room where our exclusive Express Start Breakfast is served daily from 6 AM-10 AM, or relax Monday - Thursday evenings with our hospitality hour from 6 PM-8 PM, serving light snacks and beverages. The Holiday Inn Express, Indianapolis South Keystone is the ideal location for having the access of downtown Indianapolis at your fingertips! ... more   less 
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Also Known As:
Comfort Hotel Indianapolis
Holiday Inn Indianapolis
Holiday Inn Express Indianapolis
Indianapolis Holiday Inn

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