I guess the first job of a hotel is to only book one (1) party to a room. This hotel failed. At 2:45 AM my daugher and I were awakened to a man trying to enter our room with a room key. He was very insistent, pushing on the door, and ignored my yelling that he was at the wrong room. My daughter dialed '0' and the front desk apologized and sent someone up. Damage done. Weeks later, I still see his face thru the peephole in my nightmares, and my daugher is still terrified. The full bill was slipped under my door, no compensation, and I noticed the when I checked out, no one asked how my stay had been. Good thing, as they would have gotten an earful. If this doesn't bother you -- there was almost nothing available at breakfast, my daughter had a previous guest's hair on her pillow, and I had to clean up that guest's hair from the shower.
- Official Description (provided by the hotel):
- Friendly and welcoming staff, comfortable clean rooms and less than 7 miles from the heart of downtown Indianapolis. Each of our rooms features a microwave, mini-fridge, 32-inch flat screen LCD TV, family-friendly PPV movies, and a Keurig coffee maker. Start your mornings off right with a free hot breakfast. Stay with us for a night to remember. ... more less
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- Also Known As:
- Holiday Inn Express Indianapolis South Hotel Indianapolis
- Holiday Inn Indianapolis
- Indianapolis Holiday Inn