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Holiday Inn Express Indianapolis South
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Reviews (228)
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All reviewsmake a u turnhot tubcinnamon rollsfamily fun packagerecommend this hotelwould stay here againthe breakfast areafront desk clerkhousekeeping staffnice stayyogurtchildren's museumindoor poolfree breakfastmini fridgelate checkpillows
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Reviewed April 19, 2013

We stayed here 1 night for a dance recital weekend. We did check in late (after 8:00) and it was a breeze. Jess at the front desk was very helpful and nice, and I appreciated her attitude and pleasant smile. The room was nice and clean, bathroom was pretty well clean, I had no issues. The pool area was small, but for 1 night, it was plenty of fun for my girls. The only "spot" during my stay is that when they say 10:00 is the end of breakfast, they mean it. Everyhting was completely cleaned up by 10:10. Which was fine, however they were out of juice and everything else non-dairy to drink by 9:35 and when my husband asked if he could water, they showed him the water fountain. Check out was no problem, and again the front desk went above and beyond when my husband asked for an extra package of their awesome make up remover - they gave 3 packs!

  • Stayed: April 2013, traveled with family
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Thank aremley99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this reviewResponded May 28, 2013

Hi!

Thanks for reviewing us. I am sorry about the juice. I will look into that, it seems that the breakfast person didn't realize the juice machine can dispense water also. I am very happy to hear that we were able to leave with an awesome final impression! Come back and stay again please.

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Reviewed April 18, 2013

I stayed here for three weeks. The staff was very friendly and helpful. The hotel itself was clean and well maintained. I would most defiantly recommend the hotel to a friend or family member. They are a lot of restaurants in the area. And very quite at nite, good location and just a few minutes from down town Indianapolis.

  • Stayed: April 2013, traveled on business
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Thank Stacy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this reviewResponded May 28, 2013

What an awesome review. Thanks for hitting so many of our high points! We are glad we could be your home away from home for a while. Come back soon.

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Reviewed April 13, 2013 via mobile

Friendly welcome and average cleanliness to facility. Rooms were good, bed a little firm but comfy sheets. Good water pressure and temperature for shower. Plenty if towels. No vent fan in bathroom though. Really like being able to turn the room fan on the heat/ ac unit. It really helps breakup any outside noises. Most hotels don't let you do that. Good location for being only a few minute from downtown.

  • Stayed: April 2013
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Thank Jc5065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this reviewResponded April 14, 2013

Thanks for the kind words about your stay with us. We are glad you found it so easy to get where you needed to be while visiting us. We are close to the action downtown and to Greenwood. There are lots of restaurants near by. Your feedback is greatly appreciated and we will use it to help us get better and better.

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Reviewed April 8, 2013

We arrived at hotel around ten received our tickets for the Zoo and Children's Museum right away told our room would not be ready for a little while but was there anything they could do for us We had the family fun package so we were headed for the zoo anyways so was not a big deal. We arrived back from zoo promptly received our room keys and a restaurant recommendation. We ate and came back and swam pool was nice and warm and had a hot tub too. There was quite a few kids there due to spring break but no problems. The breakfast was nice.It had biscuits and gravy sausage and eggs and pancakes as well as cereal coffee milk juice and toast. I would definitely recommend this hotel great staff and great hotel .

  • Stayed: April 2013, traveled with family
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Thank Diana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this reviewResponded April 12, 2013

Diana,

Wow the Family Fun Package was extremely popular this spring break. We had so many families here. It was challenging but a lot of fun for us. Thank you also for mentioning so many things about our hotel. We love it when we can share a review with every department. Thanks again and we hope to have you and your family back again soon.

Bill

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Reviewed March 7, 2013

My family decided(Spur of the moment), to get out of the house for a night. We had very easy Booking. It was very easy to get to, just off of I-465. The greeter at the front desk(Jennifer R.) and the rest of the staff were very respectful and handled any issue we may of had(More towels, ect...), without Hesitation! Our room did seem a bit small, but, there were four of us and we have stayed in smaller. Breakfast was very Good and the lady that ran the food service made sure we had everything we needed, ready to go. All in all, my family will use them again on our next trip to Indy. I do recommend this Hotel!

  • Stayed: February 2013, traveled with family
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Thank Padgemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this reviewResponded March 13, 2013

Padgemo,

Thank you so much for your high rating and extremely nice words. Our people are what separate us from our competition and it is nice to know we have such caring stars who work here. We are happy that your entire group had a good time and hope you get the chance to come back soon.

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