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“Horrible”

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Motel 6 Indianapolis - Airport
Ranked #130 of 185 Hotels in Indianapolis
Reviewed January 9, 2013

As a elite gold member I use choice hotels ALOT this one I will never stay at again. Shower door was broken, TV was VERY.SMALL and could barely see, rooms are small, tried to charge an early check in fee when I had reservation, cust sevice manager was very rude, hung up on me when I called to front desk for late check out(which I always request) breakfast was gross . Limited channels. WOULD NEVER STAY AGAIN VERY DISAPPTD IN CHOICE HOTELS FOR EVEN CLAIMING THIS PROPERTY. WENT TO MIRCOTEL NEXT DOOR SAME PRICE VERRRY NICE ROOMS!!!

  • Stayed: December 2012
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1  Thank kc4512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan H, Guest Relations Manager at Motel 6 Indianapolis - Airport, responded to this reviewResponded January 18, 2013

Dear Guest,

I am sorry to hear of the experience you had at our hotel. We strive to be the best at what we do and don't like to hear that someone had a poor expierence at one of our hotels. We will research the problem and make sure that future guests do not encounter anything of the sort. We wish you safe travels.

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42 - 48 of 86 reviews

Reviewed December 30, 2012

My husband and I stayed one night at the Sleep Inn in Indianapolis.We were greeted by a pretty decorated Christmas tree in the lobby. The motel was reasonably priced. We had an average but clean room and breakfast was included. The beds and pillows were comfy. The breakfast was nothing special but hit the spot.The staff was friendly and courteous. We were treated to a complimentary USA today newspaper.

  • Stayed: December 2012, traveled with family
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Thank csb14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_IN091, General Manager at Motel 6 Indianapolis - Airport, responded to this reviewResponded April 30, 2013

Dear Guest,
Thankyou for your feedback, we are sorry to hear you didn't enjoy your stay. Our goal is to for all our guests to enjoy their time with us and we apologize for the issues you experienced. We will be working closely with our staff to ensure we are polite and courteous with all of our guests. We wish you safe future travels and hope you will stay with us again.

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Reviewed November 5, 2012

This location is a good value if staying for business or if your activities keep you away from the room most of the time. Although small the room was clean and comfortable. The space capsule shower I am still getting used to but I'm sure it does save quite a bit of space. Minimal breakfast and not that good but it probably will get you through to lunch. Getting there is a bit different, the hotel is in a group of several hotels and you have to pass through a SAMs parking lot to get there but there is plenty of well lit parking. Friendly front desk staff also. I would stay here again for business but probably look elsewhere for a pleasure stay.

Stayed: November 2012, traveled with family
Thank The8racer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_IN091, General Manager at Motel 6 Indianapolis - Airport, responded to this reviewResponded November 8, 2012

Thank you for taking time to post your feedback. Your business is very important to us and we value your feedback so we can improve for your next stay.

I have brought your breakfast comments to my staffs attention so next time we can strive for your satisfaction. We do offer a variety of breakfast items. Waffles with blueberries or strawberry toppings, biscuits and gravy, hard boiled eggs, yougart along with many different pastry options.

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Reviewed July 31, 2012

Good things: Room was clean, staff was friendly.

Not so good: Breakfast left a lot to be desired.
There was no luggage stand in the room. Had to leave my bag on the floor.

TV channels........ pitiful. It's great if you are a sports nut. About 6 channels of sports.
The rest were CNN, HLN, local channels, cartoon network and video music channels.
That's it! Most of the time I had the TV off as there was nothing worth watching.

Again, the room was clean but the evening TV time was bad.

  • Stayed: July 2012, traveled on business
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Thank OTRTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_IN091, General Manager at Motel 6 Indianapolis - Airport, responded to this reviewResponded August 10, 2012

Thank you very much for taking the time to share your experience and rating. We appreciate your feedback so we can rectify the television channel situation for future guest stays . Sleep Inn is conveniently located 2.7 miles from the Indianapolis Motor Speedway in the past most guest have request more sports channels. We have since added A & E, Comedy Central and Showtime to our channel line up. Our morning breakfast does include waffles, biscuits and gravy, hard boiled eggs and yogurt. Along with cold and hot cereals, pastries and fresh fruit.

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Reviewed July 14, 2012

The Sleep Inn had easy access to the interstate. The room was clean, comfortable and spacious. The linens were plush and the bed was not to hard. The complimentary breakfast was average. The staff was helpful but I was disappointed that this facility did not have a guest laundry.

  • Stayed: July 2012, traveled with family
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1  Thank cltutell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2012

Nice facility, a little dated, friendly staff, clean, close to interstate and airport

  • Stayed: June 2012, traveled as a couple
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1  Thank ObobH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2012

This hotel was very clean! The room was nicely updated. The breakfast was very nice and the coffee tasted like coffee! This was a great deal and very convenient for our needs.

Room Tip: There is only one restaurant close. However other restaurants are just a 5 minute drive away in Avon...
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  • Stayed: April 2012, traveled on business
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Thank frugaltraveler7147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Motel 6 Indianapolis - Airport

Address: 5845 Rockville Rd, Indianapolis, IN 46224-9120 (Formerly Guesthouse Inn)
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #130 of 185 Hotels in Indianapolis
Price Range: $66 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Indianapolis - Airport 2*
Number of rooms: 60
Official Description (provided by the hotel):
Motel 6 Indianapolis - Airport is conveniently located 2 miles from Indianapolis Int'l Airport, 2.5 miles from Indianapolis Motor Speedway, and near area shopping and dining. Micro-fridge units and free Wi-Fi available in all modern guest rooms. ... more   less 
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Also Known As:
Sleep Inn Airport West Hotel Indianapolis
Sleep Inn Indianapolis
Indianapolis Sleep Inn

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