Booked a non-smoking room through Expedia (I know, that was our first mistake), but upon arrival were told there were no non-smoking rooms. Offered clerk our hard copy of confirmation and clerk countered with something to the effect here's my computer. Although we were offered an air cleaner to mitigate a smoking room on a smoking floor - while it might have pulled something out of the air, it certainly wouldn't have pulled the residue off the walls, out of the bedding, the curtains, the carpet... I'm sorry, but a reservation for a NON-SMOKING room is not a special request. Being highly sensitive to smoke, it's mandatory. If you're overbooked, in this day and age don't advertise non-smoking rooms as available.
After a couple minutes in the room, we had to leave. Fortunately, we found a far more accommodating hotel just down the street.
- Official Description (provided by the hotel):
- Motel 6 Indianapolis - Airport is conveniently located 2 miles from Indianapolis Int'l Airport, 2.5 miles from Indianapolis Motor Speedway, and near area shopping and dining. Micro-fridge units and free Wi-Fi available in all modern guest rooms. ... more less
- Reservation Options:
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- Also Known As:
- Sleep Inn Airport West Hotel Indianapolis
- Sleep Inn Indianapolis
- Indianapolis Sleep Inn