The staff are extremely smiley and nice, but the hotel itself is just average - and IMHO overpriced for being so average. The phone in my room didn't work, the showerhead in the bathroom was extremely scaly, the towels were rough and scratchy . . . and a yogurt in the morning costs $6. The bottle of water they placed in the room cost $4. And it costs $10 for wireless! There's a bar-b-q joint my town that offers free wireless, but you pay $150 for a hotel room and they can't throw that in too??? There is also a business center whose computers you can use, but it costs $0.59 cents/minute - no thanks! Also, when I tried to call the front desk (with my cell, because the phone in the room didn't work) the most appropriate choice on their menu of options was for Reservations. When I got in touch with Reservations, I discovered that a) the employees taking reservations are in CANADA and b) they don't give out correct information anyway. I was asking if they have toothbrushes if you forgot yours and was told NO. Later I found a card in the room that listed free amenities - and guess what? - they DO provide toothbrushes. I would have left all the above on a comment card, except NONE was provided in the room. In sum - Motel 8 accomodations, Four Seasons prices!
- Official Description (provided by the hotel):
- The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more less
- Reservation Options:
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- Also Known As:
- The Westin Indianapolis Hotel Indianapolis
- Westin Indianapolis
- Indianapolis Westin