I stayed for 3 nights recently at the Westin to attend a conference.
Front desk - Very helpful and friendly (they had my package which I shipped earlier and delivered it for me, as well as giving me a Fed Ex that came)
Parking/BellHop - Very helpful and friendly in arranging for taxis when needed, and storing luggage on moring of checkout until I finished with the conference
Room - small but adequate, nice bed. Bathroom - very small as others have pointed out and only one showerhead worked, but good water pressure and plenty of hot water
Room Service - ordered a cheeseburger one night which was great (properly cooked, hot when delivered, etc., fries were stil crispy) but that alone cost $25.00!
Location - great/convenient for conference and centrally located in heart of City.
Housekeeping - The worst! This is my main complaint. No service to my room after my first night. Second day - while they remade my bed, they did not empty the garbage cans, did not remove used glasses or provide fresh glasses, did not remove used towels left on other bed or provide fresh towels, did not replace toiletries.
Definitely not worth $200/night. Will be sharing my review with the Westin.
- Official Description (provided by the hotel):
- The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more less
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- Also Known As:
- The Westin Indianapolis Hotel Indianapolis
- Westin Indianapolis
- Indianapolis Westin