It was March 2014. Our company held our National Sales Meeting (200+ people) in Indy and I was also a new Mom. The only way to make the trip happen was to bring my Mom and baby. The staff, especialy Nick, was extremely helpful in helping me make the experience a positive one. They made sure we had a room that was spacious and bright so my Mom didnt feel like she was stuck in a box for three days. There were extra hands to help us load and unload the "daycare" and they extended our checkout time to match my work's itinerary for the last day of the conference.
Given the situation, I expected some support from the place we were staying but the Westin went above and beyond. They didnt make me feel like they were doing me a favor. It felt more like I was family and they wanted all of us to have a great stay. It was such a relief.
As a side note, this worked out great for a conference venue. The meeting rooms had great accoustics and were spacious. The temps were just right - not too cold or too hot. The food was great. There were lots of options and healthy ones too.
The negatives: There was a little hiccup with Internet access in my room on the third day - something about the account reaching too many connections. they resolved this quickly though. I called the front desk and they had me set up on an alternative account within minutes.
Food variety - While good, I was a litle tired of the same cookies and snacks by the end of the conference.
- Official Description (provided by the hotel):
- The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more less
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- Also Known As:
- The Westin Indianapolis Hotel Indianapolis
- Westin Indianapolis
- Indianapolis Westin