I stayed at The Westin in Indianapolis, In for the first time on Nov. 30, 2013. I have never stayed in a high class hotel ever before in my life and I would like to say that my stay was above and beyond what my expectations. The staff that we came in contact with were very warm and friendly. My first contact waswith Ann Marie at the front desk, when I checked in. She was so kind and didn't make me feel embarrassed when I asked her the procedures of valet parking, which I had never used ever. She made me feel very comfortable. When she asked for an ID to keep on file I told her I hadn't gotten my name changed on my driver's license because I had just recently been married. Ann Marie asked me if this was a honeymoon getaway and I explained that we were here to celebrate my husbands 50th birthday and that I was surprising him with tickets to the game the next day. I asked her about parking at the hotel during the game and not only did she say I could, she gave us a complimentary day of valet parking. Ann Marie asked me if she could send a little something to our room for my husbands birthday and I told her that would be fine. WELL, she had a bottle of Champayne and chocolate covered strawberries sent to the room. I thought that was the sweetest thing! I was a little worried about what the cost was going to be, so I checked at the front desk and they said it was COMPLIMENTARY from the hotel! I wanted to hug Ann Marie, but she was already gone for the day. We had a wonderful stay, our room was perfect, the bed was very comfortable. The shower was very nice with a large square shower head, like you were taking a shower in the rain, very relaxing. We had a beautiful view of the State house from our room. The swimming pool was nice and the water was nice and warm. I did think the pool area lacked a little bit of decoration, but we enjoyed our swim and hot tub experience nonetheless. The Concierge service was excellent as well. They were very polite and very helpful. Being able to walk from the hotel to Circle Centre Mall and to Lucas Oil Stadium via the skywalks was also a perk since it was a bit chilly outside. We also used the skywalks to walk to a restaurant downtown for breakfast.One of the perks that I didn't know when I booked the room was that this is the hotel where the Indianapolis Colts stay and guess what, they were there the night we were there due to the home game on Dec. 1! I can't afford to stay in a luxury hotel like this very often, but if I ever have the chance to do it again, you can bet it will be at this hotel! Thank you Ann Marie for making our experience at the Westin a memorable visit. The Colts won that weekend too!
- Official Description (provided by the hotel):
- The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Groupon, Orbitz, Starwood and Jetsetter so you can book your The Westin Indianapolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Westin Indianapolis Hotel Indianapolis
- Westin Indianapolis
- Indianapolis Westin