Due to the severe weather in Indianapolis on January 5th, we lost power and had to seek a hotel for the evening. The entire Sheraton staff, that had been working around the clock, treated us like royalty. They went above and beyond to make sure we had a pleasant stay and had everything we needed to be comfortable. In a world where everyone talks about the importance of customer service, but where few deliver, we would like to thank the entire team for their extraordinary service on a very challenging day/evening.
Special thanks to Kiana, Wynne and Chris.
- Official Description (provided by the hotel):
- Sheraton Indianapolis Hotel at Keystone Crossing is connected by skywalk to the Fashion Mall and is near downtown and Indianapolis Airport. We have 33 meeting spaces, including a 7,845 sq ft ballroom. ... more less
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- Also Known As:
- Sheraton Indianapolis Hotel
- Indianapolis Sheraton