The hotel is located adjacent to a major, upscale shopping mall, you can even walk right from the hotel into the mall. It is not near downtown or major places of interest. The staff at the hotel was very helpful. They willingly changed our room when I requested. The room was nice, adequate space. There is no refrigerator in the room, but they were able to supply one as soon as one became available. We were there for a family event, and had booked the room as such. I had to ask for our gift bag, and it took a while to find someone who knew where they were. I down rated the hotel due to breakfast prices, and the quality of the food that we had at a reception and brunch during our stay. The staff, two in particular were extremely pleasant and helpful. The garage parking was in the parking for the mall, and there was a covered walkway from the hotel to the garage. Free parking, but it could be a hike if the garage was crowded with shoppers.
- Official Description (provided by the hotel):
- Sheraton Indianapolis Hotel at Keystone Crossing is connected by skywalk to the Fashion Mall and is near downtown and Indianapolis Airport. We have 33 meeting spaces, including a 7,845 sq ft ballroom. ... more less
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- Also Known As:
- Sheraton Indianapolis Hotel
- Indianapolis Sheraton