The Good: nice lobby, small Starbucks in lobby, free garage parking, close to shopping and restaurants
The Annoying: the hall smelled really bad in the evening. In the morning it only smelled by the elevators, I could not get my room cool enough - felt humid all night. TV could not get any digital channels so I could not watch Showtime, CNN, NBC, etc. Possibly this was due to storms? No towel rack for hand towel. One bath towel was folded and looked clean but was damp (that was a first!).
The rest: Ordered room service which came quickly, and was hot and good. Ordered drink with dinner and it came with "low shelf" alcohol though I had mentioned the brand I wanted.
My room was ok size, nice view, comfortable bed, pretty good shower head.
The Club Lounge was nicely furnished and had some counters where you could sit and get an awesome view. Not nearly as well stocked as other Sheraton Club Lounges I've been in but can't complain since it was free.
Reception staff was very friendly. Nice decor.
I have been noticing the photographs in Sheratons. They are black and white photos with a local theme. Here it was race car themed- almost abstract. Hard to describe but very artful.
- Official Description (provided by the hotel):
- Sheraton Indianapolis Hotel at Keystone Crossing is connected by skywalk to the Fashion Mall and is near downtown and Indianapolis Airport. We have 33 meeting spaces, including a 7,845 sq ft ballroom. ... more less
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- Also Known As:
- Sheraton Indianapolis Hotel
- Indianapolis Sheraton