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“Careful of the room outlets!!!” 4 of 5 bubbles
Review of Omni Severin Hotel

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Omni Severin Hotel
Ranked #12 of 178 Hotels in Indianapolis
Certificate of Excellence
Milwaukee, Wisconsin
1 review
“Careful of the room outlets!!!”
4 of 5 bubbles Reviewed August 8, 2014

The room we were placed in was a double queen. We chose the hotel mainly for the location (near a convention we were attending). It was a very beautiful hotel, with stunning city views!! We did experience a little hiccup while in our assigned room. The electrical outlet in the desk began to spark. The only thing that was plugged in was my iphone cord, so this happened spontaneously. It happened to char my daughters purse, which was laying on the desk at the time. We let the front desk know about the issue immediately, and they did send maintenance. Unfortunately, the only thing maintenance did was unplug everything from the outlet and he told us not to use it. The following day the same issue happened, so I requested to be moved to another room. They graciously upgraded me to a city view balcony queen. The view of the city was fantastic, and the room had no maintenance issues. Overall--a scary but satisfactory stay.

  • Stayed August 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank 865wendya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,111 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (182)
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 8, 2014

We stayed here to attend a concert about 30 minutes away. The hotel is beautiful and the staff very friendly. We stayed in a deluxe King room, which had an extremely tight bathroom that could be a problem for a large person. Also, after leaving an outdoor concert that included many inebriated, loud people, the last thing we wanted to see outside the hotel was more of the same. Be aware that the hotel is surrounded by bars, including Hooters and Tilted Kilt, and these people were in the street around midnight when we returned and were very loud. We, however, enjoyed the hotel itself and the staff couldn't have been friendlier.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank nancyr716
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FORT WAYNE, United States
1 review
4 of 5 bubbles Reviewed August 4, 2014

usually the best place to stay in Indianapolis but I got a handicapped room and I am not handicapped. It was inconvenient but I made it work. The professionalism, courtesy, and friendliness o the staf is always top notch and never disappoints.

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Pamela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
7 reviews
4 hotel reviews
2 of 5 bubbles Reviewed August 4, 2014

Keep your hand on your wallet. New York prices in the midwest.
I won't stay here again. The parking cost is ridiculous. The breakfast buffet cost is ridiculous. Charging extra for wifi is being greedy. Water bottle in the room at $7 tells me everything I need to know about how concerned Omni is about delivering value to me as a guest.
There were problems with the elevator which meant excessive waiting all weekend. The bathroom was so small it was a real problem.
Fitness area wasn't bad, but the pool was really small.
That said, it was conveniently located.

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  • Stayed August 2014, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 4, 2014

1 hour line at Starbucks, 4 pm room cleanup, filthy lobby furniture, 50% unworking elevators, $7 bottled water, room coffee pot that floods the table, shades that don't block streetlights, tiny bathroom, 2 temp, low-pressure shower, all for full price of a five-star hotel. Friendly valet parkers for $32 a day.

  • Stayed August 2014, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank P35FDpaulg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, United States
2 reviews
5 of 5 bubbles Reviewed August 4, 2014

In Aug 2014 my husband and I stayed at the Omni Hotel in downtown Indy. This hotel is in the center of everything! It's great because it is connected to the mall, you don't have to go outside to get to it! Close to some great restaurants, as well as all the small little districts! The room was clean, and the bed was amazing! The room temp was adjustable, and wasn't just a built in window unit. Only downside was the bathroom is small, and narrow. It was fine, but could have used a little more room to move around in. I personally loved the relaxation station the TV was set and turned on to when we entered the room, we left it on the entire time we were there, it was very relaxing. We did the shopping package which included free daily breakfast, free valet parking, a $25 gift card to the Simon Mall which was connected, and a welcome package upon arrival. The breakfast buffet was wonderful, I loved the omelet bar and the fresh squeezed orange juice! We had dinner at Harry and Izzy's across the street, and it was really good! Just beware that there is a lot of steps in the restaurant. We also ate at the Hard Rock Café, and it was good as well! Overall we had a great experience, and would definitely return in the future! Happy traveling!

  • Stayed August 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Valerie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomington, IN, United States
1 review
5 of 5 bubbles Reviewed August 4, 2014

Stayed at the Omni for 4 nights on business and had excellent service from valet to the desk staff to housekeepers. Service was a little slow in the Severin Bar, but overall was a good experience at a very good price for the downtown market. Would definitely stay again!

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Doug W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Severin Hotel

Property: Omni Severin Hotel
Address: 40 West Jackson Place, Indianapolis, IN 46225
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Indianapolis
#7 Business Hotel in Indianapolis
#8 Romantic Hotel in Indianapolis
#16 Family Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Severin Hotel 4*
Number of rooms: 424
Reservation Options:
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Also Known As:
Omni Hotel Indianapolis
Omni Indianapolis
Indianapolis Omni

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