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“Accommodating”
Review of Omni Severin Hotel

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Omni Severin Hotel
Ranked #13 of 179 Hotels in Indianapolis
Certificate of Excellence
United States
1 review
“Accommodating”
Reviewed March 20, 2014

The Omni Severin Hotel in Downtown Indianapolis can accommodate your travel needs. I was able to check in at 8:30am, because I left a comment with my online check-in information. This was while the BIG 10 Basketball Tournament was in town. Their room service dinning menu is extensive and available 24 hours a day. Access to the skywalk is easy, but the stairs were unexpected.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Lauren D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,208 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (185)
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English first
1 review
Reviewed March 19, 2014

Nice Historic Hotel with kind and friendly staff. Did not care for business center or no hot water in the morning. I had to take a cold shower as you do not change rooms at 6 AM. The business center was lacking in supplies and only offered paid print service with credit card which did not work. Staff was friendly and location was good.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank gordonk999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, United States
1 review
Reviewed March 18, 2014

Great Accommodations! Great Location!!! Great Accommodations! Great Location!!! Great Accommodations! Great Location!!! Great Accommodations! Great Location!!! Great Accommodations! Great Location!!! Great Accommodations! Great Location!!! Great Accommodations! Great Location!!! Great Accommodations! Great Location!!! Great Accommodations! Great Location!!! Great Accommodations! Great Location!!!

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Donald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, United States
1 review
Reviewed March 17, 2014

Stayed at the Omni Severin in Indianapolis during a conference at the Convention Center. It is a five minute walk from the hotel to the Center. There is a Starbucks in the lobby. If you register as a Select (loyalty) Omni member, you receive perks like a free morning drink, free Wi-fi, free pressing of two items, and more. Beds are comfortable!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Claudia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio, United States
1 review
Reviewed March 17, 2014

The Omni is a beautiful and clean hotel ideally situated in downtown Indy. Rooms were clean and attractive but only had hot water for shower one out of three mornings. Also please be prepared to pay $10 daily for wifi in your room and $7 for a bottle of water.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Paige W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Severin Hotel, responded to this review, April 1, 2014
We apologize for the issues with the hot water during your stay. Our engineering team was working to fix the issue as quickly as possible, and we’re sorry that it occurred in the first place. Please join our free Select Guest program and you will receive free Wi-Fi during your stay as well as complimentary morning beverage service of coffee, water or juice delivered to your door each morning. We hope despite the issues you experienced that you will consider staying with us next time you’re in Indianapolis.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Cucamonga, United States
1 review
Reviewed March 16, 2014

The Omni's staff were excellent! I was here for 4 nights and was apprehensive of the location because there were quite a few other convention's going on - Comic Con and basketball tournaments. My stay was fantastic! I had a very quiet room and only a one block walk the convention center. Starbucks inside hotel was convenient and there were plenty of restaurants within a short walk. I would definitely recommend the Omi.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Margaret H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeRoy, NY, United States
1 review
Reviewed March 16, 2014

Beautiful hotel in downtown Indianapolis, but one that "nickels and dimes" you for basic services, such as breakfast and wi-fi. Room was very clean but bed was hard. Difficulty with their express check-in service left a bad taste. Varying degrees of service excellence from front desk staff but overall, it was good.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Leslie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Severin Hotel, responded to this review, April 2, 2014
We’re sorry if you felt nickeled and dimed by our basic services. If you join our free Select Guest program, you’ll receive free Wi-Fi during your stay as well as morning beverage service with coffee or juice delivered to your door. You can add on a muffin or other continental breakfast options for a minimal fee. We hope despite the misses that you will still consider us when traveling to Indianapolis.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Severin Hotel

Property: Omni Severin Hotel
Address: 40 Jackson Pl, Indianapolis, IN 46225-1077
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Indianapolis
#7 Business Hotel in Indianapolis
#8 Romantic Hotel in Indianapolis
#16 Family Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Severin Hotel 4*
Number of rooms: 424
Reservation Options:
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Also Known As:
Omni Hotel Indianapolis
Omni Indianapolis
Indianapolis Omni

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