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“Pleasant overall experience” 4 of 5 bubbles
Review of Omni Severin Hotel

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Omni Severin Hotel
Ranked #12 of 178 Hotels in Indianapolis
Certificate of Excellence
Va Beach, United States
1 review
“Pleasant overall experience”
4 of 5 bubbles Reviewed January 15, 2014

Despite visiting during the worst snowstorm in recent history, my overall stay was very pleasant and uneventful. Hotel staff very friendly and accomodating. Hotel located within walking distance, even during extreme weather conditions, of great restaurants and shopping.

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Jacqueline A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,109 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
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English first
Parker City, Indiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed January 14, 2014

Great hotel and location...Valet parking is high cost. I thoroughly enjoyed the walking distance to several downtown nightlife spots and restaurants. The valet parking was $32.00 a night which I felt was kind of high, but the hotel itself is great. The valet also appeared to want a tip and I feel at $32.00 a night, they are taking tips from those people doing that job.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Tom P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 13, 2014

I don't know if it's all of Indianapolis, but the service received at the Omni was so spectacular it took our breath away! What lovely people! Lucy in the dining room felt like having my own grandmother cooking for me, the lobby staff were attentive and remembered all the plans I had mentioned, as well as asking how they were. Incredible. Felt like home.

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Cim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniSeverinGM, General Manager at Omni Severin Hotel, responded to this review, January 17, 2014
Thank you for taking the time to share your feedback from your stay. It is always great to hear postive comments and what we are doing right. I am so glad to hear our staff and the service you received helped make you feel at home and create memorable experiences. We would love to welcome you back the next time you visit Indianapolis.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clarkston, Michigan
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 13, 2014

This hotel is right downtown, perfect location to walk to everything. Great service, best valet I have ever encountered. Room was clean and spacious. The staff was great! Many places to eat or drink within walking distance. We upgraded our room and had a great size sitting and desk area. The view was also great.

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank chuffman09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin, United States
1 review
5 of 5 bubbles Reviewed January 13, 2014

Came in to prepare for surgery and miss the weather issue. It worked out great. The weather was forcast to be terrible. I needed Cancer surgery and needed to be at the hospital no matter what the weather. I was able to relax and prepare for the trip to the hospital a couple of miles away. I was able to take advantage of local eating establishements and with the Severin being attached to Circle Center Mall was able to stay inside the entire time without leaving and going out into the weather. it as a totally enjoyable time prior to getting a serious hospital proceedure.

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Neil D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oak Brook, United States
Level Contributor
3 reviews
4 of 5 bubbles Reviewed January 11, 2014

On check-in for five people we were given a small room with no room for a roll away. Guest preferences were not fulfilled. Shower pressure poor and water temperature was barely warm. Lobby closure in the north end of the hotel resulted in two elevators becoming unavailable. Only two elevators to service the entire hotel! Long elevator waits.

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Stanley F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana, United States
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed January 10, 2014 via mobile

My husband got us a room here and the hotel was very accommodating, very clean, beautiful and the staff was amazing. We had a flippin blast going back to the room to drink more and eat after the big NYE balloon Drop at SkyBar Live! We went to check out and saw a few things that didn't look right, we were immediately compensated and taken care of quickly. This hotel for downtown Indy is a must stay!

Stayed December 2013, traveled as a couple
Helpful?
1 Thank Angi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Severin Hotel

Property: Omni Severin Hotel
Address: 40 West Jackson Place, Indianapolis, IN 46225
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Indianapolis
#7 Business Hotel in Indianapolis
#8 Romantic Hotel in Indianapolis
#16 Family Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Severin Hotel 4*
Number of rooms: 424
Reservation Options:
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Also Known As:
Omni Hotel Indianapolis
Omni Indianapolis
Indianapolis Omni

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