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“Very Nice Motel”
5 of 5 bubbles Review of Omni Severin Hotel

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Omni Severin Hotel
Ranked #12 of 178 Hotels in Indianapolis
Certificate of Excellence
Cincinnati, Ohio
Level Contributor
89 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Very Nice Motel”
Reviewed November 27, 2013

I stayed here on business with a group of 90 high school students on a band trip. The room was very clean and comfortable. The front desk staff were very helpful with getting cabs. The motel was full and I heard no noise from any other rooms with several hundred high school students staying there.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,159 reviews from our community

Traveler rating
    1,180
    606
    228
    102
    43
See reviews for
432
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868
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
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English first
Philadelphia, United States
1 review
Reviewed November 25, 2013

Stayed at the Omni for a wedding at Union Station. The bed is awesome and overall service was fantastic. The hotel is in a great spot, surrounded by blocks filled with bars and restaurants. Bell service was extremely helpful and the front staff was very knowledgeable.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Alyssa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianaoplis, United States
1 review
Reviewed November 25, 2013

Room was dusty, bathroom had broken tile, moldy grout and caulking, and a drain that didn't work. Ordered breakfast delivered to room and came with filthy coffee cup which, unfortunately, I didn't notice until I had half a cup. Shows signs of unsanitary kitchen with a staff that is not paying attention to details.

  • Stayed November 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Severin Hotel, responded to this review, December 9, 2013
We apologize for the issues during your stay with the room cleanliness as well as your coffee cup. We should have not allowed you to check into a room in that condition. While this is not a common issue, we made a mistake and we hope you will accept our apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Homer Glen, United States
1 review
Reviewed November 24, 2013

I selected this hotel initially based on location and the reviews I read. For those that had a bad experience, it must have been a fluke and that's horrible. From the moment we stepped out of my car, our experience was top notch. The valet (yes, you must valet your car and, no, it's not free), front desk, and serving staff were friendly and helpful. Our room, to which we upgraded, was very clean, spacious, and comfortable. For once, I actually was not paranoid of my feet touching the ground! I did not hear the doors of other rooms slamming shut throughout the day/night. I would definitely recommend this hotel for future guests. If I travel back and have the availability to stay at another Omni, I will.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Gina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniSeverinGM, General Manager at Omni Severin Hotel, responded to this review, November 26, 2013
Thank you for taking the time to post a review on your recent stay at the Omni Severin Hotel. The type of experience you described is exactly how we want our guests to feel while staying with us. We are excited to have you as a loyal Omni guest and look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, United States
1 review
Reviewed November 24, 2013

Looking for a hotel with more than expected. This is a hotel with historical place in the heart of Indianapolis. The lobby is very finely appointed and draws you in to the 1920's. The rooms are finely appointed and the service was great. Try the sugar creme pie at the restaurant and work out at the fitness center. It was a very easy starting point for navigating Indy.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Teresa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medina, OH, United States
2 reviews
Reviewed November 22, 2013

This hotel was well kept and clean and the service was prompt and very friendly. Each night, I received the bed turndown service, and each morning, I took advantage of the free beverage delivered by room service. Also, it is conveniently located so that you can walk all over the downtown Indianapolis area.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Wendy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniSeverinGM, General Manager at Omni Severin Hotel, responded to this review, November 26, 2013
Thank you for posting comments from you recent stay. It is great to hear positive comments from guests on our staff's high level of service. I am also glad to see you enjoyed the perks of being a Select Guest member, such as the evening turndown service and comnplimentary morning beverage service. We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, United States
1 review
Reviewed November 22, 2013

Stayed there for business. Hotel very nice and clean and impressive. Charged $32 a day for valet for your car, which was a bit high. They were very good at getting car when ready to leave. In room food was very good. No vending machines I could find for late night food, which was bad. Overall, nice hotel but maybe a bit pricey.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Matt H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Severin Hotel

Property: Omni Severin Hotel
Address: 40 West Jackson Place, Indianapolis, IN 46225
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Indianapolis
#7 Business Hotel in Indianapolis
#8 Romantic Hotel in Indianapolis
#16 Family Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Severin Hotel 4*
Number of rooms: 424
Reservation Options:
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Also Known As:
Omni Hotel Indianapolis
Omni Indianapolis
Indianapolis Omni

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