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“Great facility & location”
Review of Omni Severin Hotel

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Omni Severin Hotel
Ranked #15 of 180 Hotels in Indianapolis
Certificate of Excellence
Los Angeles
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Great facility & location”
Reviewed May 6, 2013

I'd never been to Indianapolis, and needed to organize a two-day meeting in a central location. I chose the Omni in large part because it had great rates on Expedia given the hotel rating. They lived up to it - the staff was wonderfully helpful in accommodating our needs (space, catering, a/v support, etc.) as well as basics like airport transportation and restaurant recommendations. The location is within walking distance of great restaurants and downtown attractions, so no rental car needed. The 1913 restaurant, Severin bar, and in-house Starbucks made it super easy to grab something quick when time was tight.

The rooms could have been quieter (loud a/c & heat, loud vent outside, street noise,) and could use a little refurbishing (frayed linens,) but were perfectly comfortable. And if you join the loyalty program, you get free WiFi. If I need to return to Indy, I'll return to the Omni.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank schmecky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Severin Hotel, responded to this review, May 17, 2013
We're glad we were able to be the venue for your two-day meeting. We always appreciate reviews from meeting planners. Hopefully your travels will you bring you to Indy in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,256 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (187)
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Greenville, South Carolina, United States
Level Contributor
118 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 5, 2013 via mobile

This hotel didn't have the best reviews on trip advisor but I picked it anyway. I made the right choice. From the moment we arrived, we were treated great. I loved the room. We got the plaza suite, which is huge with 180 degree views. Staff was courteous and timely. I will stay here again. But why don't high end hotel chains offer free wi-fi?

Stayed May 2013, traveled as a couple
Helpful?
Thank Justin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Severin Hotel, responded to this review, May 17, 2013
We're so glad you enjoyed your stay. Please join our free Select Guest program and you will received free in-room Wi-Fi. We look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kaneohe, Hawaii
Level Contributor
110 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed May 3, 2013

I stayed there for a week for a conference. It was a quick, easy walk to the convention center. It is also connected to a mall. There are tons of restaurants nearby. The staff here are so friendly. Always asking if we need help, directions...I would stay here again.

Room Tip: If you need a roll away, make sure to tell them when you make the reservation. Not all the rooms are...
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa60653
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 1, 2013

Stayed at the Omni for business. Very attentive staff. Rooms are clean, spacious, and well appointed. Amenities are very plentiful. Restaurant is very good. The hotel is very well located with good access to downtown restaurants.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Commodore99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunn, North Carolina
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 21, 2013

Business stay & they were able to add a night for me so I wouldn't have to switch hotels for my 3rd night in town. Staff was very friendly, valets all exceptionally helpful, great Starbucks in the lobby, fruit-infused water in the lobby each night with fresh apples available. Comfey bed, fine Internet service. Will stay there again.

Room Tip: In early April they were in the process of replacing guest room HVAC units. Ask about a room that ha...
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JRaeJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan town
Level Contributor
155 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed April 20, 2013

This hotel is right in the heart of downtown Indy. It is near restaurants and attractions and is attached to the Mall and the Convention Center. The room was a bit small and did not have many outlets/plugs and there was no exhaust fan in the bathroom. There is a Starbucks off the lobby and the staff (from the valet to the front desk to the housekeeping staff) was exceptional. Our wireless internet did not work but they were able to provide a phone number to an off-site help desk.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank weekendgetaways010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
207 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed April 17, 2013 via mobile

All the staff were professional and helpful v rooms and bed comfortable and clean just couldn't seem to get air conditioner to work. Good breakfast. I would come back and so should you! Beautiful lobby and common areas of a historic building.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hockeybo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Severin Hotel, responded to this review, May 1, 2013
We're sorry you had issues with your air conditioner. In that event please contact the front desk and we'll fix the problem or move you to a new room. Thanks for recommending us to others and we look forward to seeing you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Severin Hotel

Property: Omni Severin Hotel
Address: 40 Jackson Pl, Indianapolis, IN 46225-1077
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Indianapolis
#7 Business Hotel in Indianapolis
#8 Romantic Hotel in Indianapolis
#16 Family Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Severin Hotel 4*
Number of rooms: 424
Reservation Options:
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Also Known As:
Omni Hotel Indianapolis
Omni Indianapolis
Indianapolis Omni

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