The Omni is a standard mildly upscale hotel, nothing special. The beds and pillows are fine, the rooms clean and conservative, and the staff nice is nice, albeit mildly inept.
Here's what soured me on the place: The wifi in my room was spotty so I had to move to a less desirable location. Apparently routers are only on every other floor - they may want to correct this, it's pretty easy to do. The business center charges $28/hr for computer use (?!), an obscene fee I've never experienced at any hotel I've stayed at, usually it's free. The last straw was when they wanted to charge me $175 for accepting pre-paid packages I had shipped to the hotel. All they did was store them in a closet for a day. I refused to pay and they relented.
There's lots of choices in downtown Indianapolis and you'd be wise to stay somewhere else. I cannot recommend this place --although clean and comfortable it left too many bad tastes in my mouth.
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- Also Known As:
- Omni Hotel Indianapolis
- Omni Indianapolis
- Indianapolis Omni