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“Positives out-weigh the negatives”
Review of Omni Severin Hotel

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Omni Severin Hotel
Ranked #15 of 180 Hotels in Indianapolis
Certificate of Excellence
Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Positives out-weigh the negatives”
Reviewed October 31, 2007

I've stayed at this hotel about 6-7 times, all of which were during high school state tournament championships. This is a great hotel that I would recommend to anyone. The location is absolutely perfect for downtown Indy goeers. It is close to everything. The rooms are great. Nice sizes, clean, and they have good views as well. The staff is friendly and gets you checked in and out quickly with no hitches. We've booked through the school every time and have never had any errors. The only negatives to this is the congestion. I think it's hard to get in and out of the enterance because it is small. Also, the other negative is the elevators are pretty slow. The lobby is always crowded, but that is because of the games that are going on at that time. All in all this is a great hotel.

  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PigskinPete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Severin Hotel, responded to this review, August 25, 2008
We appreciate your repeat stays with us and are so glad that you enjoy the hotel. We look forward to seeing you again when you return to Indianapolis.
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2,270 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Detroit, Michigan
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed September 14, 2007

This was our 4th stay at the Omni and it generally was very good with only a couple of minor irritants. First the positives, excellent staff, very clean rooms, vry comfortable beds and terrific location. The irritants were that the valets did not help with the luggage either at arrival or departure, when we arrived there was only one person on duty at the desk. The Omni offers advance check in and in the future we will be using that feature. There were several places in the hallway where room service dishes were left on the floor for over 4 hours. This problem seems to be affecting all hotels that offer room service as I have seen it other times in other hotels and therre are more than a few reviews here on Trip Advisor that mention the same problem. Overall our stay was pleasant and we will stay here again and do recommend the Omni Severin.

  • Liked — Cleanliness
  • Disliked — Valet did not help with luggage
  • Stayed September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lafguy60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Severin Hotel, responded to this review, August 25, 2008
Thank you for your recommendation of the Omni Severin Hotel to other TripAdvisor members as a repeat guest. We are sorry for the lack of attention by our valet staff when you arrived and the room service trays in the hallways. We look forward to seeing you again on your next visit to Indianapolis.
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jms2007
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 2, 2007

Great Price. We checked in easily. They cater to young children. My niece was given a little backpack full of toys. the room was wonderful and they dealt with a loud neighbor quite well.
The rooms were very clean and orderly.

  • Liked — The comfortable environment
  • Disliked — the view
  • Stayed September 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank jms2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Severin Hotel, responded to this review, August 25, 2008
We offer our Omni Kids backpacks to all children when they arrive at the hotel. They are filled with a kaleidoscope, crayons, souvenir cup and other games and toys that we hope all of our younger guests will enjoy. We are so happy to hear you enjoyed your stay. We look forward to seeing you again at the Omni Severin Hotel.
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West Lafayette, IN
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 1, 2007

I booked this room for a nice, one-night getaway after a wedding. The room was booked through Priceline for $53 on a Saturday night. I called in advance to inquire about the room was told that I had been assigned two doubles. I asked about switching to a king or queen and was told that kings were sold out but that I had been reassigned to a queen.

Upon arrival (though Circle Center Mall), check-in took a little bit, but when we arrived at the room, it turned out to be a king, which was a little surprising. The room was very pretty and clean. The bed was great with plenty of pillows. The bathroom was a little small, but was well-stocked with nice amenities. The A/C was very efficient, as setting it to cold made the room very cold.

It turned out that the night of our stay was also the Sky Concert at White River Park, so we walked across the street to Pan Am Plaza to watch the fireworks. Very great experience.

The pool area was the only let down ... it was underground and seemed very small.

Parking at the Omni is valet only and is $23/day. Parking at Circle Center Mall (attached to the hotel) is $18. I parked in a garage next to the Hard Rock Cafe (about two blocks away) that was $14/day.

In the end, this was a great hotel with extremely friendly staff who always asked how we were doing and if we were enjoying our stay.

  • Liked — Great location. Friendly staff. Beautiful rooms.
  • Disliked — Pool was very small. Parking is valet only through hotel.
  • Stayed September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank silentbob007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Severin Hotel, responded to this review, August 25, 2008
Thank you for your review of the Omni Severin Hotel. Due to the age of the hotel, the pool is not as large as some outdoor pools. However, due to the climate in Indianapolis, it does allow our guests to use our pool year-round. We are glad that you enjoyed your stay and that our staff was attentive to your needs. We hope you will join us again next time your travels bring you to Indianapolis.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed August 6, 2007

My wife surprised me for my birthday a couple of years back by doing a whole weekend getaway in our own hometown. Being from Indy you take many of the things downtown for granted without really trying them out. Staying at the Omni was definitely one of the best times we have had. The hotel room was immacualate, and decorated and furnished with all of the amenities you would expect of a downtown historic hotel. This is the oldest hotel in Indy, but it definitely did not feel that way. Everything has been modernized and made to be elegant. The bathrooms, although small by today's standards, were beautifully put together with a granite sink, beautiful knobs and showerhead and super soft towels. There also were two robes in the closet, a large selection of TV channels and movies, and, what makes this Omni great, outstanding service. One day I hope to splurge again and take advantage of the wonderful accomodations and attractions we have in our own hometown, and let the Omni Severin help me forget about the hustle and bustle of everyday life in the city.

  • Liked — Rooms
  • Disliked — Nothing
  • Stayed November 2005, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank NaptownTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunset Hills, Missouri
Level Contributor
167 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed August 4, 2007

We stayed at this hotel as part of a company retreat. The entire family went (husband, 2 kids 8, 11). Everyone had a wonderful time.

Our room was one of the mini suites. It was on the end with windows on 3 sides of the room and also had a balcony. Beautiful. Was kind of surprised at how small the bathroom was in comparison to the spaciness of the room. We had a king size bed on one end and a living area on the other. A rollaway bed was brought in for no charge, and we didn't even have to request it.

Each night we were delighted to find chocolates on our pillows, and milk and choc chip cookies for the kids. Upon check-in the kids were given backpacks complimentary of the Omni full of goodies, both to edible and non-edible. They loved them.

The lobby area is beautiful. We did not use the pool. There was even a chocolate fondue set up in the lobby one evening, complimentary for guests, with fruit and other goodies for dipping. My kids were in heaven.

We had the brunch on Sunday and it was great.
Our stay was just perfect. Thank you.

  • Liked — All the extras that we received and didn't know about!
  • Disliked — The size of the bathroom in our room.
  • Stayed June 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank AbeLIncoln,St.Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 30, 2007

Excellent hotel throughout. Fast and friendly service from the moment we walked in to the moment we left. I've stayed at many wonderful hotels in downtown Indianapolis and this one is my favorite! Convenient location to shopping, sporting events and restaurants. The room we had was wonderful and the bed was very comfortable. I would definitely stay at this hotel again.

  • Liked — Location!
  • Disliked — N/A
  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TommyandMariaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Severin Hotel

Property: Omni Severin Hotel
Address: 40 Jackson Pl, Indianapolis, IN 46225-1077
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Indianapolis
#7 Business Hotel in Indianapolis
#8 Romantic Hotel in Indianapolis
#16 Family Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Severin Hotel 4*
Number of rooms: 424
Reservation Options:
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Also Known As:
Omni Hotel Indianapolis
Omni Indianapolis
Indianapolis Omni

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