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Hyatt Regency Indianapolis
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Reviews (1,924)
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All reviewsconvention centereagles nestcapitol buildingvalet parkingnice hotelwithin walking distanceself parkcorner roomheart of downtownlucas oil stadiumvalet servicecolts gameper daymini fridgebusiness tripking bednice stay
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Reviewed February 22, 2014

I am writing this review from the lobby of The Hyatt. My daughter came here for a conference, andI came here with her for a short get-away. I have only good things to say about this hotel and its exceptional staff! Our room was beautiful and spotless! Cleaning staff was excellent. The room was very quiet. We never heard a sound from anyone. From the moment that we walked into the lobby, we were welcomed and assisted with any needs that arose. The front desk staff offered to make reservations for us and offered excellent suggestions for dining and shopping! Maud was always eager to assist us! She and Katie were even able to get us dinner reservations at St. Elmo's on a Friday night! Our room was not quite cool enough when we arrived, and the engineering dept. took care of that immediately. Megan and Kelsie at the front desk were also very helpful! I don't want to forget Adam, our bell man. He was very friendly and assisted us by storing our luggage until the conference let out. We also loved The Eagle's Nest on the top floor of The Hyatt. We loved the city lights' view, and the service was excellent! One of the things that we enjoyed most about Indianapolis was the fact that most of the downtown shopping and dining was connected to the hotels by skywalks. Very convenient! Thanks again, Hyatt Indianapolis for an excellent stay! We will definitely be back!

Room Tip: City view was great if you stay on a high floor. We were on the fourteenth floor.
  • Stayed: February 2014, traveled on business
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Thank beachbunny74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this reviewResponded March 10, 2014

Dear Beachbunny74,
Thank you so much for the stellar review! I’m ecstatic to hear that you had such a memorable stay. I will definitely pass along all of your kind comments to the staff. We look forward to welcoming you back to your next visit.
Best Regards,
Keith Spinden
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2014

What a place!!! Our overnight at the Hyatt Regency was absolutely exquisite. The check-in process was a breeze, Valet service was friendly and very efficient and our room was immaculate. The staff was very courteous and knowledgeable about the surrounding area and our room package. My husband and I were out for a night away and we couldn't have asked for a more pleasant stay. The breakfast buffet is top-notch with high quality food and good service....even better, there is a Starbucks coffee shop right in the lobby!! This hotel is connected to everything. The mall and convention center are just a quick walk completely indoors. Very convenient with all that Indianapolis has to offer very close by. We highly recommend this hotel!!!

Room Tip: Ask for the Capital View room...features 2 double beds and a nice tub for a soak plus a fabulous view of the Capital Building!!!
  • Stayed: February 2014, traveled as a couple
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Thank AngelB466
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this reviewResponded March 10, 2014

Dear AngelB466,
I’m happy to hear that you and your husband enjoyed your stay with us and you were able to partake in some of the amenities our hotel offers. Sounds as though you also enjoyed our prime location in the heart of downtown Indianapolis. Please come visit us again soon!
Best Regards,
Keith Spinden
General Manager

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Reviewed February 16, 2014

Excellent hotel. Web check in is fantastic and a time saver. The staff are friendly and very helpful. Great lobby bar. Fantastic location close to everything. Very clean common areas and extremely clean room.

  • Stayed: February 2014, traveled on business
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1  Thank Pvh16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this reviewResponded February 24, 2014

Thank you for your great review! I appreciate you taking the time to complete a review. It sounds as if you enjoyed your stay and all the amenities our hotel has to offer. Please come see us again soon.
Best Regards,
Keith Spinden
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2014 via mobile

I got a deal on Travelzoo for $79 for Valentines night. We were pleased with the check-in process including being able to do it on line to get our actual room. We were pleased to get champaign when we arrived at the front desk and the personnel was very helpful and friendly.

Our room, on the 15 th floor was a nice size, quiet and clean. The only problem we had was regulating the heat. The location is outstanding as it is across the street from the circle center mall and a block from the convention center. There is a Starbucks of the lobby area and numerous self parking options $20-24 across the street from the hotel. We would definitely stay there again.

Stayed: February 2014, traveled as a couple
Thank Wyoben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2014

My husband and I wanted to have an early Valentine get away and also try to escape the awful winter weather that Indiana has been having. We decided on the Hyatt Regency downtown Indy, and we are glad we did. The whole experience was wonderful. The hotel staff was friendly, helpful and very professional. We ate at both the downstairs cafe' and at the Eagles Nest at the top of
the hotel. Both were very good, the atmosphere was nice and relaxed. We used the spa, and it was great to sit in hot water and forget about snow and ice! Our room was clean and comfortable,
we splurged on breakfast room service, their continental breakfast is highly recommended.

Room Tip: We were on the 8th floor, no problems there.
  • Stayed: February 2014, traveled as a couple
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Thank Pam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this reviewResponded February 24, 2014

Dear Pam M,
I am so glad you were able to get away and experience The Hyatt Regency Indianapolis. Thank you for your fabulous review! I will definitely pass your comments on to the chef as well as the rest of the staff. We look forward to welcoming back for your next stay—hopefully our weather will be better!
Best Regards,
Keith Spinden
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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