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“Noisy!”

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Baymont Inn & Suites Indianapolis
Ranked #22 of 186 Hotels in Indianapolis
Certificate of Excellence
Reviewed March 13, 2014

We were in room 102.... A room I suggest you request to NOT have! We were right under the stair case with a full hotel. We heard people stomping up and down the stairs all night long! There were so many people that the pool closed for the sole purpose of very needed chemicals! So there fore we and our invited family were unable to swim on Sunday morning. Very sad children, but I do know this was out of the hotels control. I do think how ever that they knowing how busy it was that they could have put the chemicals in Sat. Night after the pool closed, as to not interrupt the Sun. Morning swimming. Also, the heating was horrible ! We set it at 58 the lowest it would go and it was an oven in there. We checked out very tired and sad!

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Baymont Inn & Suites
Thank Michele Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxann L, General Manager at Baymont Inn & Suites Indianapolis, responded to this reviewResponded March 22, 2014

We are very sorry to hear that you did not enjoy your stay. We are sorry for the noise in the stairwells and for the interruption to your swimming on Sunday morning. We are investigating our current pool maintenance schedule to see if this closing could have been prevented. I would like to personally invite you back. Please contact me directly so that I can personally make arrangements for your next stay and come up with a resolution to re-earn your business in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (839)
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691 - 697 of 839 reviews

Reviewed March 4, 2014

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Baymont Inn & Suites
1  Thank Dan S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 3, 2014

They had the essentials plus a little more...refrig/microwave was good to have. Breakfast was average although I didn't expect to wait in line behind the staff for getting breakfast. Not etiquette in my book. Maybe it is just me but biscuits with gravy out of a warmer should be warm. Both items cold. Rooms were nice, clean, and modern. Bring your own pillow they are all alike in they were giant fluff balls and your whole head goes way down in them.
Property overall taken care of w a few exceptions. Kudos on Baymont getting an air system that actually will run in constant mode to cover any outside or inside noise - I've had many places that kick on/off every 3 minutes and you can't sleep.

  • Stayed: February 2014, traveled with family
    • Value
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Review collected in partnership with Baymont Inn & Suites
1  Thank Lee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2014

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Baymont Inn & Suites
1  Thank Cathie A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 30, 2014

  • Stayed: January 2014, traveled on business
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    • Cleanliness
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Review collected in partnership with Baymont Inn & Suites
Thank K W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Roxann L, General Manager at Baymont Inn & Suites Indianapolis, responded to this reviewResponded February 4, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 30, 2014

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
1  Thank polkadots00
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Roxann L, General Manager at Baymont Inn & Suites Indianapolis, responded to this reviewResponded February 4, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 29, 2014

Stayed: January 2014, traveled with friends
Review collected in partnership with Baymont Inn & Suites
Thank Andrew M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Roxann L, General Manager at Baymont Inn & Suites Indianapolis, responded to this reviewResponded February 4, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Baymont Inn & Suites Indianapolis

Address: 1540 Brookville Crossing Way, Indianapolis, IN 46239-1088
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Indianapolis
#25 Romantic Hotel in Indianapolis
#48 Business Hotel in Indianapolis
Price Range: $79 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Indianapolis 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Enjoy great value and home-style comfort when you stay at Baymont Inn & Suites Indianapolis hotel. Located off Interstate 465, our non-smoking hotel near Indianapolis Motor Speedway is only 10 miles from downtown Indianapolis and popular attractions like Lucas Oil Stadium and Conesco Fieldhouse.Make the most of your visit with convenient amenities at our Indianapolis, IN, hotel. Connect to home or the office with free in-room Wi-Fi, or just relax in our heated indoor pool and whirlpool. After a comfortable sleep, wake up refreshed and enjoy free continental breakfast while you catch up on the news with a free USA Today. Our gym makes it easy to get in a workout before your busy day, and our business center helps you work remotely. Whirlpool suites are available. Kids 17 and under stay free with an adult at our pet-friendly hotel. ... more   less 
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Also Known As:
Baymont Inn And Suites Indianapolis Hotel Indianapolis
Baymont Inn Indianapolis
Indianapolis Baymont Inn

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