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Homewood Suites by Hilton Indianapolis Northwest
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Reviews (463)
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All reviewsceiling fancracker barrelfull kitchengreat hotelcomplimentary breakfastevening receptionbusiness staytwo queen bedsfront desk personhome away from homethe breakfast arearestaurants and shoppinghot tubunder constructionwould highly recommend this hotelsitting areaextended stay
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Reviewed May 17, 2014

We stay at Homewood properties the majority of time when traveling. This is the worst (by far) experience we have had at a Homewood Suites. We travel on business quite often and our children travel with us. This location had different dinners than stated on the menu calendar. Both nights we were "surprised" that the dinner was other than stated and, luckily, had other options in our room for our children. The breakfast was problematic as well. They ran out of items and were very slow to replenish. Not good when in a hurry to get to a conference or feed hungry toddlers. We choose this brand because of the dinner and breakfast. We didn't save much money due to having to provide extra for our children. Room was clean and well appointed. Sofa bed was really uncomfortable, so if we ever stay here in the future (probably won't) will bring a mattress topper. The front desk clerk in the evening was wonderful - daytime, not so much. He acted as if he would rather be elsewhere. Overall, unpleased.

Room Tip: You get more room with two queen beds. If using the sofa bed, bring something for extra cushion. Very uncomfortable
  • Stayed: May 2014, traveled on business
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1  Thank charlotte705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rodneybarta, General Manager at Homewood Suites by Hilton Indianapolis Northwest, responded to this reviewResponded May 20, 2014

Ms. Charlotte,

I appreciate your review of your recent experience at our hotel. I am very sorry your dining experience did not live up to your previous experiences and expectations. I will work with our dining staff to improve our items and replenishment timing. It is a top priority to have good communication with our guests regarding our offerings. The next time you are in the area we would love to have you come back to see the changes we have made and provide feedback. Thank you once again for your comments.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2014

Very nice with well appointed and spacious suites. Entire hotel is very nice with plenty of wood enhancements. Great breakfast buffet. Location is good with easy on & off access to interstates nearby in northwest Indianapolis.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2014

Always nice to find a place that can accommodate a family of 6 in one room. We enjoyed the extra space. Our particular room was located directly above the pool. We enjoyed easy access and not having to worry about disturbing the guest below.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Carmel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2014 via mobile

This hotel has very spacious rooms with high callings, so you don't feel like you are in a box. The front desk attendant was very friendly and helpful. You could tell she genuinely liked her job. The room was very clean and comfortable. This is a great hotel with great staff!

Stayed: February 2014, traveled on business
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2014

Really easy check in - loved that I could unload at the end of the building near the elevator. The kitchen was tiny - but completely efficient and I had not trouble cooking, making coffee, and big TV. HVAC a little noisy, but was very good at getting to the temp I set it for, so was very comfortable. Great bath and beautiful boutique size pool, hottub and fitness room. The bed was VERY comfy, great sheets and pillows. I would absolutely stay again.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank 646julias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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