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“Conrad Hotel , Downtown Indianapolis, IN”

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Conrad Indianapolis
Ranked #3 of 186 Hotels in Indianapolis
Certificate of Excellence
Reviewed May 1, 2014

Fabulous hotel!! If you can splurge a little, had a great time only one day and evening, but it was superb. Felt like a king! dining is bit pricey and you have to pay for your parking...but wonderful experience!!

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Conrad Hotels & Resorts
Thank 551rickd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conradindy, General Manager at Conrad Indianapolis, responded to this reviewResponded May 6, 2014

Thank you for taking the time to write a review about your recent stay at our hotel! I am elated to hear that your experience with us was such a memorable one.

I look forward to welcoming you back to Conrad Indianapolis!

Sincerely,
Greg Tinsley
Greg.tinsley@conradhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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910 - 916 of 1,506 reviews

Reviewed May 1, 2014

After our two stays, my wife & I have left refreshed. The staff is attentive. The rooms are quiet. The hotel's pool/spa & exercise rooms are very nice. We loved the connection to Circle Center Mall, which kept us from heading into the elements to find a restaurant.

  • Stayed: March 2014, traveled as a couple
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Thank Jeremy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conradindy, General Manager at Conrad Indianapolis, responded to this reviewResponded May 6, 2014

Thank you for your kind words, Jeremy! I am happy to hear that you and your wife had such refreshing and relaxing experiences with us.

Please feel free to reach out to me the next time you are planning a “staycation” here in the Circle City! I look forward to welcoming you back to the Conrad.

Sincerely,
Greg Tinsley
Greg.tinsley@conradhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2014

This was a one night stay for our 15th anniversary. The hotel is lovely, with interesting Robert Indiana (and other) artwork throughout the lobby (though the artwork next to the elevators was quite disturbing, I must say). The valet, front desk, concierge - all staff we had encounters with were professional and polite. My husband had called ahead and told the concierge it was our 15th anniversary. They left 15 long stemmed roses in our room, as well as displayed the number 15 in pink rose petals on the bed, and placed us on the 15th floor. Very thoughtful attention to details that made our stay just a little more special. The hotel is an easy walk to restaurants (we went to Fogo de Chao, two blocks away) and you can access Circle Center Mall and other restaurants (we had breakfast at Panera) without even leaving the hotel, via the 2nd floor skywalk.

My one and only complaint about the stay is that the bedding was not up to par with a high quality hotel. The sheets were rough and papery, and the duvet cover was especially noisy. Every time we turned over in the night, we woke up from the crunch, crunch sounds of our bedding! We've stayed in far less expensive hotels and had much softer, quieter bedding.

  • Stayed: April 2014, traveled as a couple
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Thank Heather H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conradindy, General Manager at Conrad Indianapolis, responded to this reviewResponded May 6, 2014

Thank you for taking the time to write such a detailed review, Heather. I am so happy you were able to join us for such a special occasion!

Please know that your feedback is greatly appreciated and will be used to improve the experiences of our future guests.

Happy 15th Anniversary! We look forward to welcoming you back to the Conrad.

Sincerely,
Greg Tinsley
Greg.tinsley@conradhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2014

I would highly recommend this hotel aka: resort lifestyle to any business or personal traveler. It's in the heart of downtown, an oasis on land. The staff were extremely helpful, went out of their way to ensure a pleasant visit and happy, which is something you don't always see. Made a huge difference in my stay!

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Conrad Hotels & Resorts
Thank Jennifer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conradindy, General Manager at Conrad Indianapolis, responded to this reviewResponded April 30, 2014

Thank you for taking the time to write a review, Jennifer! I truly appreciate your kind words and I am elated to hear that our team members made such a memorable impact on your stay with us.

Please feel free to reach out the next time you are heading to town. I look forward to welcoming you back to the Conrad!

Sincerely,
Greg Tinsley
Greg.tinsley@conradhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2014

Very convenient, smack in the middle of downtown, easy access everywhere, good service, but not over the top. Room was missing some basic amenities like soap, pens, envelopes, pretty unacceptable for the top city hotel. OK for an overnight stay, wouldn't rave over it.

Stayed: April 2014, traveled on business
1  Thank misha r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conradindy, General Manager at Conrad Indianapolis, responded to this reviewResponded May 6, 2014

Thank you for your feedback. I understand that you were not completely satisfied with every aspect of your experience with us. Please know that the comments you shared will be addressed internally, as these does not represent the high standards we strive to provide all of our guests.

I hope that we have an opportunity to welcome you back to our hotel and exceed your expectations!

Sincerely,
Greg Tinsley
Greg.Tinsley@conradhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2014

First this is an excellent location and you can get to anything downtown in a 5 minute walk. It's attached to the Capital Grille, also a fantastic place and a must visit.
The hotel is very nice, but you can tell it hasn't been updated in a while. The rooms are spacious and well appointed with flat panel TV's and even a TV in the bathroom. If you look closely the maid service could be stepped up a little. There is dust behind the bathroom TV and other things that you'd not expect for a $400+ Hotel. I don't expect everything to be perfect but for that kind of money it should be close.
Not sure I would stay again for the price. Check out the JW Marriott. The location is not as good but rooms are just as nice and 1/2 the price. Spend your savings at the Capital Grille!

  • Stayed: April 2014, traveled on business
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Thank Justin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conradindy, General Manager at Conrad Indianapolis, responded to this reviewResponded May 6, 2014

Thank you for your review, Justin. I appreciate your detailed feedback regarding your recent stay with us. I am sorry to hear that your experience did not completely exceed your expectations. Please know that your comments will be discussed in order to ensure a completely satisfactory experience for every guest.

I hope that we have the opportunity to welcome you back to the Conrad in the future!

Sincerely,
Greg Tinsley
Greg.Tinsley@conradhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2014

We wanted to spend some quality time together with out work or the kids. We spent a fair amount of time in the hotel and it gave us the feeling of getting away without all the travel. The hot tub was heavenly. The work out center had a nice selection. The room was beautiful and enveloping. We didn't want to leave.

  • Stayed: April 2014, traveled as a couple
    • Value
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Review collected in partnership with Conrad Hotels & Resorts
Thank Sarah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conradindy, General Manager at Conrad Indianapolis, responded to this reviewResponded April 28, 2014

Thank you for your feedback, Sarah. I am happy to hear that you were able to spend your “staycation” with us!

We look forward to welcoming you back for your next romantic getaway!

Sincerely,
Greg Tinsley
Greg.tinsley@conradhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad Indianapolis

Address: 50 W Washington St, Indianapolis, IN 46204-3402
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Indianapolis
#1 Spa Hotel in Indianapolis
#1 Romantic Hotel in Indianapolis
#2 Family Hotel in Indianapolis
#3 Business Hotel in Indianapolis
Price Range: $173 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Conrad Indianapolis 4.5*
Number of rooms: 243
Official Description (provided by the hotel):
Welcome to the Conrad Indianapolis Luxury Hotel.The Conrad Indianapolis hotel in downtown Indianapolis is a destination that connects you with an innovative guest experience unmatched by other Indianapolis hotels. Located at the most prominent intersection in Indianapolis, a skybridge provides an uninterrupted path from our Indianapolis luxury hotel's ballroom and meeting rooms to the Artsgarden, Circle Centre Mall and the Indiana Convention Center. Our 23-story tower boasts 241 guest rooms, 15,000 square feet of state-of-the-art meeting space, a rejuvenating wellness center with a state-of-the-art fitness centre and pool, and two entrancing restaurants. Fine dining options at our luxury hotel in Indianapolis include The Capital Grille, with outstanding culinary delights served in an intimate dining experience, and Tastings, a wine bar experience that uses progressive wine technology for guests to enjoy wines by the taste, glass or bottle. ... more   less 
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Also Known As:
Conrad Indianapolis Hotel Indianapolis
Indianapolis Conrad

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