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“Beautiful stay in downtown Indy”

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Conrad Indianapolis
Ranked #3 of 182 Hotels in Indianapolis
Certificate of Excellence
Clarksville, United States
1 review
“Beautiful stay in downtown Indy”
Reviewed July 31, 2013

In town to see Steve Martin at the Murrat. A beautiful day, had a late lunch at the Capitol Grille streetside. Weather, food, wait staff, service ....all were outstanding. Our room was clean and updated. The valet service was efficient.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Tonja A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,418 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (161)
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Beverly Hills, California
Level 4 Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 30, 2013

This is a very nice property - great location and nice rooms. However, it is not up to the standard of a "Conrad", which is supposed to be the luxury brand under the Hilton family.

For starters, there is no Executive Floor. As Diamond members we're give a coupon which's only worth $10 to buy breakfast. I ordered one muffin and one piece of fruit and the bill came to $18.

We were also given 2 drinks coupons - but it was only valid Tuesday - Saturday between 4 - 7 pm in the lobby.

The Concierge Desk is not open on Sundays. We checked in on a Saturday, made arrangements with the Concierge but on Sunday, no one at the Frontdesk had a clue what bookings were made.

Wake up calls placed were not fulfilled and breakfast order placed the night before was not delivered. This level of service is not acceptable at any hotel, especially a Conrad.

  • Stayed July 2013, traveled on business
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Helpful?
1 Thank Foldees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level 5 Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 28, 2013

The pillows, mattress, sheets and comforter were the best! Tried to take it with me but it wouldn't fit in my luggage. Very nice hotel with very comfortable beds. The only bad thing was the rotten eggs smell in the lobby. I assume it was sewer gasses. Who hangs out in the lobby anyway. Would recommend the Conrad for anyone who wants a good nights sleep.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank DRINDY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, United States
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2013

We celebrated our 35th wedding anniversary at the the Conrad Hilton hotel. It was perfect. The room was ready when we checked in a little early and they arranged for chocolate strawberries to be delivered to our room.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank 433jimb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 26, 2013

First time staying at a Conrad. We are Hilton Honors Diamond but did pay for a room during over night stay. At valet drop off took my name and car, walked to desk to be automatically greeted by my name. Gave us breakfast coupons for being diamond members. The location is excellent and very much deserves 5 stars due to upscale, cleanliness, service and location.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level 5 Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 25, 2013

I thought that my expectations would never be met again in a hotel & boy was I wrong. The Conrad really delivered excellent customer service and was delightful. Although it is in the heart of Indianapolis (we could see the circle from our room), it was a very quiet hotel. We got the room we booked and even had the roll away delivered straight away. It was quite clean and the kids loved watching TV in the bathroom. If ever back in Indy, this is where we will stay.

Room Tip: A view of "the circle" will get you to the back side of the hotel, away from any street no...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brownsburg, United States
1 review
Reviewed July 24, 2013

Celebrated my wife's birthday by staying at the Conrad in Indianapolis with a "romance" package and dining at the Capital Grille. The hotel and resturaunt were outstanding and I would highly recommend both.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Conrad Indianapolis

Property: Conrad Indianapolis
Address: 50 W Washington St, Indianapolis, IN 46204-3402
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Indianapolis
#1 Romantic Hotel in Indianapolis
#2 Family Hotel in Indianapolis
#3 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Conrad Indianapolis 4.5*
Number of rooms: 243
Official Description (provided by the hotel):
Welcome to the Conrad Indianapolis Luxury Hotel.The Conrad Indianapolis hotel in downtown Indianapolis is a destination that connects you with an innovative guest experience unmatched by other Indianapolis hotels. Located at the most prominent intersection in Indianapolis, a skybridge provides an uninterrupted path from our Indianapolis luxury hotel's ballroom and meeting rooms to the Artsgarden, Circle Centre Mall and the Indiana Convention Center. Our 23-story tower boasts 241 guest rooms, 15,000 square feet of state-of-the-art meeting space, a rejuvenating wellness center with a state-of-the-art fitness centre and pool, and two entrancing restaurants. Fine dining options at our luxury hotel in Indianapolis include The Capital Grille, with outstanding culinary delights served in an intimate dining experience, and Tastings, a wine bar experience that uses progressive wine technology for guests to enjoy wines by the taste, glass or bottle. ... more   less 
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Also Known As:
Conrad Indianapolis Hotel Indianapolis
Indianapolis Conrad

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