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“Shabby smelly lumpy”

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La Quinta Inn Indianapolis North at Pyramids
Ranked #66 of 185 Hotels in Indianapolis
Reviewed September 27, 2013

Rooms 101 and 103 reek of mildew, there's mold on the bathroom ceiling in 103. The sheets were worn and pilled, the mattress was thin and lumpy, the staff knows about all of these issues and the owner doesn't bother fixing the problems. Internet is spotty and the bathrooms are barely closet sized. Speaking of closets, there was none.

Won't stay here again.

Room Tip: Stay far away from the pool end, that's probably part of their mildew/mold problem. If you have...
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  • Stayed: September 2013, traveled on business
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Review collected in partnership with La Quinta
Thank Atlantatraveler67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BK P, General Manager at La Quinta Inn Indianapolis North at Pyramids, responded to this reviewResponded October 23, 2013

I thank you for giving us feedback of your recent stay with us. I am very sorry for not providing a great experience at my hotel. We have taken care of mold issue you mentioned as well as all rooms are inspected by maintenance for same issues. Thank you for sharing your experiece with us. It will help us improve our product as well as service.
Sincerely
B K Patel

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220 - 226 of 284 reviews

A TripAdvisor Member
Lake Orion
1
Reviewed September 2, 2013

One of the few motels near Indy that offers two queen room at a reasonable price and close to the Indy Raceway and Indy dragstrip. Clean and the staff were very efficient and friendly. There are plenty of restaurants close by and it is very close to the freeways.

  • Stayed: August 2013, traveled with friends
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    • Location
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Review collected in partnership with La Quinta
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BK P, Manager at La Quinta Inn Indianapolis North at Pyramids, responded to this reviewResponded September 5, 2013

Thank you so much for your nice review of our hotel! We appreciate you staying with us very much! We see a lot of business and leisure travelers throughout the week, and it is always nice to hear that we are doing a good job of providing accommodations that are in a convenient location and most importantly reasonable. Please let us know if there is ever anything we can do to make your stay even better. We hope to see you again soon!

Sincerely,
BK Patel

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Reviewed August 27, 2013

My son an I stayed here when he played in a tennis tournament. It was clean. Needs a little upgrading, but for a hotel along the highway it was nice. We were just there one night, got in late and left early. The front desk people were friendly. Sets back off the main road so you have to look for it.

  • Stayed: August 2013, traveled with family
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Thank Davidw1856
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BK P, General Manager at La Quinta Inn Indianapolis North at Pyramids, responded to this reviewResponded September 1, 2013

Thank you for the nice review and thank you for staying with us! Please come see us again when you're in the area!

Sincerely,
BK Patel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2013

This was a very clean and comfortable hotel. What made it outstanding was the front desk clerk. She was exceptional in personality and helpfulness. She genuinely seemed to care about ensuring we were comfortable and has all our needs met.

  • Stayed: July 2013, traveled with family
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Thank 1SF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BK P, General Manager at La Quinta Inn Indianapolis North at Pyramids, responded to this reviewResponded September 1, 2013

Thank you for your review! I'm glad to hear you enjoyed your stay and I have passed along your compliment to my staff. Please stay with us again if you're ever in the area.

Sincerely,
BK Patel

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Reviewed August 12, 2013

I stayed here for one night and it was barely adequate. The friendly and professional staff couldn't compensate for the shabby room and loud surroundings. I've stayed at other La Quintas and this is the worst experience I've had. There was an unpleasant odor in parts of the hotel. I suspect the building was constructed without any effort at noise abatement. Don't do this to yourself. Stay somewhere else.

Room Tip: Stay at another hotel.
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  • Stayed: August 2013, traveled solo
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1  Thank CorgiSlave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BK P, General Manager at La Quinta Inn Indianapolis North at Pyramids, responded to this reviewResponded September 1, 2013

Thank you for staying with us! I'm sorry to hear that you did not enjoy your stay, but thank you for bringing these issues to my attention so that I can address them with our staff and responsible management.

Sincerely,

BK Patel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2013

This property is a typical roadside property. It is basically clean but could stand some updating. It is located in an area of many restaurants. Our problem was something that older persons might want to consider.....the commode. The commode looked like a child's potty. I have never seen such a small commode and very low which made it hard to stand after finishing your business. To be upfront, we did not ask for a handicap room because we don't want to take a room that someone with more need than us can use. Anyway, if you have standing problems without an assist bar, just consider this.

  • Stayed: July 2013, traveled with friends
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2  Thank Bill G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BK P, General Manager at La Quinta Inn Indianapolis North at Pyramids, responded to this reviewResponded September 1, 2013

Thank you for taking the time to write a review following your recent stay in July 2013. Your feedback is important to us and will help in our efforts to improve our hotel. I apologize for the issue you faced for the commode size. All our commode are meeting the franchise requirement. I will share your comments about it with our management. Thanks again and I hope we have the chance to be of service to you in the near future.

BK Patel

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Reviewed July 2, 2013

  • Stayed: June 2013, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with La Quinta
1  Thank Gene S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BK P, Manager at La Quinta Inn Indianapolis North at Pyramids, responded to this reviewResponded September 5, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about La Quinta Inn Indianapolis North at Pyramids

Address: 3880 W 92nd St, Indianapolis, IN 46268-3101
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #66 of 185 Hotels in Indianapolis
Price Range: $91 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Indianapolis North at Pyramids 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
La Quinta Indianapolis
Indianapolis La Quinta

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