Went to lunch with my co-worker and daughter. Waitress, Lisa, very unfriendly and did not ask if food was okay, did not ask if we wanted refills on drinks. Did not ask if we wanted deserts. We did not tip as felt as though service was not even close to being satisfactory. I gave her two credit - gift cards to pay for my bill and she replied "My you all are sure high maintenance!" (Really?) She said her register wouldn't take the credit gift cards so I then put $20 bill on table for $19.44 check and waitress said "Hold on, I'll get your change." I said, "Don't worry about it." Lisa followed us to the parking lot saying you forgot your change. I told her I didn't forget it and told her I didn't need it. She replied, "Oh trust me, you do need it - more than I do." She proceeded to tell me that she had taken my order over the phone although normally they don't do that. I explained to her that we have had our order taken over the phone many times. When I explained to her why we did not tip (in a very polite way), - she said she doesn't have time to ask if everything is okay and if we want desert, etc. and that we can ask her for refills and desert. I told her also we didn't appreciate being called high maintenance. She said "Well, you didn't sit where you were suppose to and you tried to pay for your meal with two credit cards. Who does that??" (When we first walked in we were taken to a round table with high chairs and had asked if we could sit in a booth instead.)
Cars began honking as she was standing in the line of traffic and she turned around and yelled at the cars "Shut the hell up". (I really didn't appreciate her cursing in front of my six year old daughter.) She literally told us to never come back and if we do never to sit in her section. I have never in my life ever had an experience like that! I asked for the owners name and number and she wrote the number on a guest check and handed to me. I asked her and she said Lisa and I have been here for 20 years. She then spelled her name out loud and said, "Did you get that?"
Lisa, do not worry as we won't ever sit in your section if and when we do come back. You will (literally) be added to my prayer list this evening and I will pray for you. I can't imagine a person acting like you did - without having some major things going on in your life.
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