Spent 3 nights at the Hotel July 3 - 6th 2014. The rooms were very clean, but a little dated. It's location, right across the street from Lucas Oil Stadium and 1 block from the Convension center made it Ideal to walk just about anywhere downtown. Other hotels 1 - 3 blocks away were much more expensive. So the value for the money is outstanding. The pool was nice but a little small. The hot tub was out of order. This was the only real dissapointment. But the Staff was fantastic. When asked if everything was OK I told them that everything was great except the Hot Tub not working was a dissapointment. Without hesitation, nor me even suggesting it, they gave me a room discount for the issue. That type of customer care goes a long way to me recommending a hotel. Lets face it, things are not always perfect, but the way the staff handles issues makes or breaks the customer experience. The free morning breakfast, was good. The offerings were the usual for a continental breakfast. Overall would I would stay at the hotel again.
- Official Description (provided by the hotel):
- Discover the newly renovated Holiday Inn Express Hotel & Suites Indianapolis City Centre, located in beautiful downtown Indianapolis. Enjoy sensational shopping, exciting nightlife, as well as both professional and amateur sporting events all within walking distance. This downtown Indianapolis hotel is conveniently located off I-70, two blocks south of the Indiana Convention Center and footsteps from the new Lucas Oil Stadium - home of the Indianapolis Colts! The Holiday Inn Express Hotel & Suites Indianapolis City Centre offers a fresh decor with inviting rooms which were recently renovated in 2009. Upgrade to a romantic whirlpool room or a spacious suite with kitchenette. This downtown hotel offers affordable meeting space, indoor pool, whirlpool, exercise room, Suite Shoppe convenience store, and guest laundry facilities. A complimentary hot Express Start breakfast is available daily featuring signature cinnamon rolls and a rotating menu of hot items. Our attractive guest rooms include free high-speed Internet access and flat panel HDTVs with movie channels. Shuttle service is available in the immediate downtown area for a nominal fee, based on availability. The hotel is located 20 minutes from the Indianapolis International Airport. The 'Green Line' airport shuttle provides inexpensive door to door transportation. Affordable parking available on site. Enjoy our 100% Smoke Free environment. ... more less
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- Also Known As:
- Holiday Inn Express Indianapolis Downtown City Centre Hotel Indianapolis
- Holiday Inn Indianapolis
- Indianapolis Holiday Inn