By far, this was the worst experience with a hotel I've EVER had. Was greeted kindly, but was given a room in which the tv was on and the bed was not made, etc. Okay, so a miscommunication. I patiently waited behind another gentleman who was checking in. Once he was finished, I told the employee at the front what happened, and he gave me another room. I was somewhat excited because I was given a "suite" since that was all that was left. However, as I was about to leave for my new room, I noticed the gentleman that had checked in just a moment ago was also back, so I stayed to see if he had a similar problem. Turns out, when he opened his room, there was someone already inside that was "not happy to see him" (in his words) as I can quite imagine!!! Still, being the patient person I am, I drug my stuff up to the 2nd floor. I opened the door, and a smell hit my nose that was not pleasurable. I turned on the light, and there were towels on the floor of the bathroom, and a bed that had NO sheets/blankets. I turned around, closed the door, and told the employee at the front that I wanted to cancel my stay. He informed me that I could not cancel because I made the reservation through a 3rd party (which was actually choicehotels.com). Frustrated to no end, I told him I could not give this hotel my business, and that I was positive I would make a few phone calls and get my money back (which I did). Do NOT waste your time or money here. I was told that a maid must have quit on the job, but that does not explain the other customer's issue of walking in on someone. Can you imagine taking a shower, forgetting to lock the deadbolt, and having a tired family ready for some sleep walk in on you.
- Official Description (provided by the hotel):
- Motel 6 Indianapolis - Southport is conveniently located off of I-65. Visit the Greenwood Mall, Lucas Oil Stadium, Indianapolis Zoo, and Indianapolis Motor Speedway. Enjoy our newly renovated modern rooms and free Wi-Fi. ... more less
- Reservation Options:
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- Also Known As:
- Indianapolis Quality Inn
- Quality Inn Indianapolis