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“Mold in bathroom”

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Lexington Hotel- Indianapolis Airport
Ranked #136 of 180 Hotels in Indianapolis
Fort Myers Beac
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Mold in bathroom”
Reviewed April 14, 2014

If you are just flying in and out if the Indianapolis Airport then the location is good but there are nicer hotels around the airport. The main problem I have with this hotel is there was mold growing in the shower of my room. I therefore would not recommend this hotel.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Online Customer Support at Lexington Hotel- Indianapolis Airport, responded to this review, April 17, 2014
We are sorry you were not satisfied with the condition of your room's bathroom. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson standards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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515 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 4, 2014 via mobile

We had a 6:30 flight so I decided that since my girlfriend had to work till 11pm we could just head towards the airport and get a few hours sleep without the feeling of being rushed for our flight. We arrived at 11:30 and I inquired about leaving my car for the week we would be on vacation. We get to our room not very nice but we just needed a few hours to refresh. Get settled and all we cn hear is the Animal planet from the room next door blaring ae loud as the tv could go. I give this about an hour and I finally decided to call the front desk. The woman that checked me in said she would take care of it. No one went to the room or called and the tv kept blaring till 4am when I walked down stairs to just go to the airport. Told the woman how nothing had been done...........her response "so your not going to leave your car". Way to go old lady with gray hair at front desk!

Stayed April 2014, traveled as a couple
Helpful?
Thank Teener33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chrissy B, Guest Relations Manager at Lexington Hotel- Indianapolis Airport, responded to this review, April 7, 2014
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. It is important that all guest receive a great night sleep and feel comfortable. We will make sure that our front desk staff is addressed for the behavior and lack of guest compassion shown. This is not acceptable behavior for our staff and we will be correcting this issue immediately.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burbank, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 2, 2014 via mobile

This hotel was pretty much everything we expected. Not outstanding in any way, but not lacking, either. The room was clean and the beds were comfortable. No fridge or microwave, but there is a microwave available in the vending area. It is kind of easy to hear your neighbors, but ours were fairly quiet (we stayed on a Sunday) and it is right next to the airport so you will hear planes. The food from the restaurant was less than impressive, but the staff was very friendly and attentive.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chrissy B, Guest Relations Manager at Lexington Hotel- Indianapolis Airport, responded to this review, April 17, 2014
We appreciate your feedback regarding Austin's. We regret to hear your dining experience did not Chef so he may address this situation with the team and ensure that we deliver outstanding service and presentation.
We also apologize that the noise might have been a bit of a bother. We are trying various creative solutions to prevent this in the future. We appreciate your business and hope that we will be able to accommodate you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon
Level Contributor
99 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 30, 2014 via mobile

Stayed two nights on business. Comfy bed and good sized desk area. Very standard, nothing exceptional. Dated and needs some tlc. Very nice staff. Lousy food at the restaurant and lounge. If you just need a place to put your head at the airport...maybe.

Stayed March 2014, traveled on business
Helpful?
1 Thank jaxtravelz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chrissy B, Guest Relations Manager at Lexington Hotel- Indianapolis Airport, responded to this review, April 1, 2014
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you found our staff and guest rooms comfortable and friendly. We are currently addressing some of the TLC items in the hotel and will continue to update to be up to Radisson Standards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, Ohio
1 review
Reviewed March 23, 2014

I never write reviews on hotels, and I feel as though I need to be honest and tell people about how horrible this place is. This is a really old hotel. It is also inexpensive, do not try to save money by staying here.. Go somewhere else! My credit card was charged twice, the rooms are small, it is dirty! I'm so disgusted by the Radisson. I will never stay at another one. I did not get a good night sleep. I heard people in the hallway all night, the maids were noisy in the morning, and the uncleanliness disturbed me greatly!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maymoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chrissy B, Director of Sales at Lexington Hotel- Indianapolis Airport, responded to this review, March 24, 2014
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson standards. To discuss your stay further, please contact the hotel directly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peru, Indiana
1 review
Reviewed March 23, 2014

We had a bad stay on 2nd flor as soon as we got off elavator the mildew mold smell was so bad you didn't want to breath. The carpet was sock and wet. I had a bad allergic reation to it. Face and neck turnd beat red and couldn't breath all in 30 minutes. They had trouble giving us a difrent room took a few hours will not stay again! I could say more but will take to long.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bj-nama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chrissy B, Director of Sales at Lexington Hotel- Indianapolis Airport, responded to this review, March 24, 2014
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alpena
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 19, 2014 via mobile

Stayed here with the "guy" family members for the Big Ten basketball tournament. It was a 10 minute drive to downtown. The staff was friendly and the hotel was clean and comfortable.
We had to wait in the lounge/bar area to check in as they said the people staying in the room we were to get were late checking out. The next morning they gave us all complementary breakfast in their restaurant for our inconvenience. We plan to stay here the next time the tournament is in Indy.

Stayed March 2014, traveled with friends
Helpful?
Thank Donald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chrissy B, Director of Sales at Lexington Hotel- Indianapolis Airport, responded to this review, March 24, 2014
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the staff and room. We look forward to your next stay.

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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lexington Hotel- Indianapolis Airport

Property: Lexington Hotel- Indianapolis Airport
Address: 2500 S High School Rd, Indianapolis, IN 46241-4920 (Formerly Radisson Hotel Indianapolis Airport)
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #136 of 180 Hotels in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lexington Hotel- Indianapolis Airport 3*
Number of rooms: 256
Official Description (provided by the hotel):
Relax at the “NEWLY RENOVATED” Lexington Hotel Indianapolis Airport, located just a short complimentary shuttle ride from the IND Airport. The newly renovated guest rooms achieve an extraordinary balance of comfort and function with comfortable bedding and complimentary wireless internet access. Ideal for families or VIPs, these newly restyled guest rooms offer the space and amenities you require. ... more   less 
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Also Known As:
Radisson Indianapolis
Indianapolis Radisson

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