This will be my first & last trip to this Super 8. I have NEVER experienced such unprofessional & immature staff.
How do you select your employees? The blonde, female behind the desk (when she wasn't smoking directly in front of the hotel doors- which seemed to be more often than working) was rude & spent more time talking to staff & other people than me (THE CUSTOMER). Also, is a dress code not required? I'm sorry but flip flops, an oversized jacket and hair that looked like she just got out of bed... really? I wasn't sure if she was a bad employee (which referred to herself as the general manager) or a gang member pretending to work there! Either way, the service was poor.
I also thought I checked in to a daycare instead of a hotel. I kept hearing children laughing & running up & down the hall. I am tolerate of children (as I am a mother) but this was quite disrupting. I opened the door to see what was causing all the excitement - to find the cleaning lady & what appeared to be several of her children. This is ridiculous! Is it the hotels policy to bring your kids to work to avoid paying for daycare? Perhaps, if the cleaning staff would 'clean' instead of looking after her children, I wouldn't have a smelly room with dirty floors and tub.
I travel quite often and have come to expect that there will never be a perfect stay. However, this was far beyond a bad experience. Staff & management should be evaluated & held accountable for this horrible hotel.
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- Also Known As:
- Super 8 Indianapolis South Hotel Indianapolis
- Super Eight Indianapolis
- Indianapolis Super Eight
- Indianapolis Super 8