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“passing thru” 5 of 5 stars
Review of BEST WESTERN Indianapolis South

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BEST WESTERN Indianapolis South
Ranked #74 of 184 Hotels in Indianapolis
Tualatin, Oregon
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“passing thru”
5 of 5 stars Reviewed July 25, 2013

We were traveling cross country to our sons wedding in ohio, booked this place online after reading reviews it was a nice place, somewhat hard to find, check in staff very nice and helpful, room nice even had an upgrade to a room with a spa although we did not us. Overall a nice place that I would recommend.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank buddiespac13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review, September 5, 2013
Dear buddiespac13,

Thank you for reviewing your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 317-888-5588.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Sincerely,
AJ Strong
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

283 reviews from our community

Traveler rating
    97
    72
    56
    33
    25
See reviews for
112
59
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42
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Bowling Green, Kentucky
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 22, 2013

Good hotel. Nothing fancy. Staff is friendly. I would recommend for the price and return again. Did not eat breakfast or use the pool. Room is a little outdated, but it is a Best Western and not the Hilton.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Matthew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review, September 5, 2013
Dear Matthew D,

Thank you for reviewing your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 317-888-5588.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Sincerely,
AJ Strong
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fremont, Ohio
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 28, 2013

this best western wasn't exactly what ive come to expect from them but it was a great price, please note there is not an elevator to the 2nd floor and the pool was over chemicaled. The breakfast was ok they had a waffle maker some cereals and some fruit. the breakfast room to eat in however was over crowded. but it was a few mins away from a lot of attractions and the value of the room was great

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank samantha Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review, September 5, 2013
Dear samantha Z,

Thank you for reviewing your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 317-888-5588.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Sincerely,
AJ Strong
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois, Usa
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 27, 2013

The room was quiet, clean and comfortable.. That's the good part. The "breakfast buffet" was lacking...the eggs were tasteless, the fruit was only very small and wrinkled apples. At least the gravy for the biscuits was hot..after you warmed up the hard biscuits in the microwave..coffee was ok....the attendant didn't keep up with refilling it....
The pool room smelled...horribly and it wasn't the chemicals, the room looked dingy. No hot tub to soak in. The fitness room smelled also and only had three machines.
Thankfully we were there only as an overnight stay on our vacation..there was nothing there to keep me any longer.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review, May 30, 2013
Dear Mary M,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 317-888-5588.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashland, Oregon
Level Contributor
262 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed May 7, 2013 via mobile

First the good: friendly staff, quiet, comfortable beds, nice location, fair price. Now the bad: Old, creepy building, minimal breakfast, small TVs, small, scratchy bath towels, old beat up furnishings, loose electrical sockets.

  • Stayed May 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Tapetseb22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review, May 30, 2013
Dear Tapetseb22,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 317-888-5588.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Central Coast California
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 20, 2013

Very pleasant young lady at check in. Good first impression. Pretty much all downhill from there. Room pretty much beat up (but clean). Breakfast average at best. Just felt like the neighborhood was a little dodgy.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank EurolinkAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review, May 30, 2013
Dear EurolinkAl,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 317-888-5588.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Indianapolis South

Property: BEST WESTERN Indianapolis South
Address: 4450 Southport Crossings Dr, Indianapolis, IN 46237-3697
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Best Value Hotel in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Indianapolis South 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Indianapolis South Hotel Indianapolis
Indianapolis Best Western

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