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“TERRIFIC TERRIFIC TERIFFIC” 5 of 5 bubbles
Review of BEST WESTERN Indianapolis South

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BEST WESTERN Indianapolis South
Ranked #76 of 178 Hotels in Indianapolis
Harrisburg,Pa.
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“TERRIFIC TERRIFIC TERIFFIC”
5 of 5 bubbles Reviewed June 9, 2008

My buddy and I had just rode 600 miles on our motorcycles to attend the Indy 500. On arrival at the Best Western we were greeted by a very hospitable staff at check-in.
We were really impressed when they suggested we leave our motorcycles along the curb under the canopy to protect them from a light rain in the area.
The room was very clean and comfortable.
Oh...did I mention that we and the other guests staying there were given a PIZZA PARTY the night before the race. What a pleasant surprise.
And even in the mornings...we were greeted in the lobby with HOT breakfast items along with the usual continental items.
I reccommend this lovely place to anyone traveling through the area.
Doug & Bob
Harrisburg, Pa.

  • Liked — Cleaniness
  • Disliked — N/A
  • Stayed May 2008, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Doug W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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301 reviews from our community

Traveler rating
    107
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    58
    34
    26
See reviews for
114
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48
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Bedford, IN
1 review
1 of 5 bubbles Reviewed February 17, 2008

Our room was about 100 degrees when we checked in, and it smelled SO bad. Our room was SO saturated with cigarette smoke it was disgusting.....the beds smelled of smoke, the towels in the bathroom smelled, the kleenexs smelled , the bathroom sink has burn marks all over it....and the worst was when the shower curtain got wet it stunk so bad of smoke. And the second night we didn't get in until late and the whole second floor smelled of marijuana and incense....we left, we didn't even stay the second night. It was a nasty hotel with rude front desk employees....the only thing nice I can say is the bagels for breakfast were ok. If you don't have to stay here....DON'T! It's NASTY!

  • Liked — nothing
  • Disliked — The cigarette smoke laden room with dirty floors, bad tv picture and uncomfortable beds.
  • Stayed February 2008, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank nattyjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Indianapolis hotels

A TripAdvisor Member
1 of 5 bubbles Reviewed September 5, 2005

In Dec. 2004 I made reservations at this hotel for two nights, Aug. 6th and 7th, 2005, using my VISA card to guarantee.I made them eight months in advance because this was NASCAR race weekend inIndy. In late July I called to confirm these reservations. I was told the reservations were in order and was asked if I had a new expiration date as the one on my VISA had expired in 06/05. I gave her the new expiration date of 06/08 on the same card. We arrived at the hotel just before 7:00PM only to be told by management that our reservations were no longer valid because of the expired expiration date on our VISA card. My husband and I both tried to explain that one of his staff was given the new expiration date in July but he became rude, harrassing, and in effect called us liars. We were admonished because they had tried to call us that afternoon and we were not at home. We live 650 miles from Indy and did he really expect us to be home the very afternoon we were to arrive in Indy? Also, he admonished us for not having an answering machine so he could leave a message! Well, duh!, no we do not have an answering machine per se but we do have voice mail! Checked our voice mail later and sure enough, he had left a message. We were told he had one room left and we could have it at "walk-in rates" which naturally was more expensive then the cost quoted to me when I made the reservations. He told us "to take it or leave it!" Having no other choice at that time of night we took it. The room was less then minimally clean, wall paper border was hanging off the wall, the shower curtain was hanging on about half of the rod hooks, some of the furniture had a sticky substance on it, and much dirt was accumulated behind the bathroom door. To summarize, we have never come close to being treated this shabbily by anyone, much less a business for whose services we are paying. As far as we're concerned BEST WESTERN does not exist in this world.

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4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Indianapolis South

Property: BEST WESTERN Indianapolis South
Address: 4450 Southport Crossing Dr., Indianapolis, IN 46237-3697
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #76 of 178 Hotels in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Indianapolis South 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Indianapolis South Hotel Indianapolis
Indianapolis Best Western

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