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“Typical of this brand”

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Wingate by Wyndham Indianapolis Northwest
Ranked #58 of 180 Hotels in Indianapolis
Chicagoland
Level Contributor
69 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Typical of this brand”
Reviewed October 4, 2012

Staff is good, the property is clean. Rooms are dated and could use an update, however they are clean and the beds are comfortable. Everytime I have stayed here i have always had a good sleep. The breakfast bar is ok, nothing special. WIll stay again.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William L, Director of Sales at Wingate by Wyndham Indianapolis Northwest, responded to this review, October 17, 2012
Eric K,

Thank you for taking time to review the Wingate by Wyndham NW. We are pleased that you fould your accommodations to be above board and we have scheduled some in-room updates for December this year. We look forward to being your hotel of choice in Indianapolis for future overnight stays.
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571 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
LINDENHURST
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 25, 2012

Satayed at wingate for one night while visiting colleges in Indiana and was very pleased with hotel. I had never stayed at a Windgate before and was pleasantly surprised at how nice and clean it was.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
1 Thank KRISTYN J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William L, Director of Sales at Wingate by Wyndham Indianapolis Northwest, responded to this review, October 2, 2012
Kristyn J,

It is always nice to hear from guests staying at a Wingate for the first time.

Many guests that have never utilized a Wingate are impressed with the value added amenities that they receive at no additional cost. At the Wingate by Wyndham NW, Indianapolis; guests will find:
- A complimentary hot and cold breakfast
- An indoor pool and jacuzzi
- A 24 hour business and fitness center
- Assorted complimentary sundry items through the front desk including:
toothpaste, tooth brush, comb, deoderant, sewing kit, razor, shaving cream and additional bathroom supplies
- A microwave and micro-fridge in each guest room
- A DVD player in each guest room
- And for weekday guests we offer complimentary wine, assorted beer and soft drinks plus snack.

We even throw in a full dinner on Tuesday evenings featuring a main entree, side dish, fruit tray, vegetable tray, cheese & cracker tray, dessert tray, plus all the beverages previously listed.

I hope that we become your home away from home!
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VINCENNES
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 25, 2012

This Hotel is not only a deal but a great place to catch up on work, relax and refresh. I would recommend this hotel to anyone in the area. The staff is always helpful and the accomodations are comfortable and enjoyable.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
1 Thank Dan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William L, Director of Sales at Wingate by Wyndham Indianapolis Northwest, responded to this review, October 2, 2012
Dan H,

Thank you for taking time to write a review of the Wingate by Wyndham NW, Indianapolis. It is always a pleasure to accommodate you and your colleagues. I also have a restaurant suggestion for you the next time you are all in town.
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New York
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 21, 2012

while on travel for business training, stayed at this hotel. Check-in Sunday Sept 16th, and the initial experience of check-in to room assignment was the smoothless (i've experienced in a while). I was assigned room 102 right behind the office areas, close to the gym and dining area. first impression of the accomodations was pleasant and more then i necessarily required(microwave, fridge, extra perks).

Just as i moved towards my luggage noticed a large black insect running across the floor. First assumption, it caught a ride on my luggage just pulled through the parking lot. Reluncant but out of neccessarity to my sanity, killed instantly. scanning the room quickly to check for others ...whew!

Fast foward two hours later, upon my return from dinner (Macaroni Grill ~ food is delicious; Trader's Point). Went to place my food in the fridge and thought i saw another suspicious bug, this one the kind you don't want to bring home. before i could get a good look, it was gone. Once again, quickly scanned the area and entire room for signs of other "life".

Monday evening after returning from training entered my room, went to the fridge to place my drink and spotted that suspicious creature again (on the ridges of the fridge door insulation).

now comes the true reason for this reveiw; upon contacting the front desk spoke advised, of the bug problem in my room. The young lady quickly apologized, but then stated she did not have anyone to come by and spray at this time (HUH, WHAT?!). Which to me, says, they have this issue frequently enough that they dispense personnel to rooms to spray, with the customers still present?

of course, you can imagine .... that was my last evening with Wingate.

So it is then my recommendation to choose wisey and if possible spend a little more and select another hotel.

Room Tip: another location without bugs (the kind you dont want to take home)
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kymm530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William L, Director of Sales at Wingate by Wyndham Indianapolis Northwest, responded to this review, October 2, 2012
Kymm530,

I apologize for the issue that occured during your stay with the Wingate by Wyndham NW, Indianapolis. Upon reading this review, I contacted the General Manager and we scheduled a meeting for each of our department heads, who then conducted meetings with their employees to discuss how to handle any issue that involves insect sightings in the hotel.

The employee whom you contacted should have immediately offered to move you to an alternate room, rather than pass the issue along to another employee. In addition to the employee training, the hotel contacted an insect extermination company (Terminex) to investigate. They informed us that plants and mulch that we recently had installed were the culprit of this irregular incident. The exterior of the property was sprayed to eliminate any uninvited guests from entering the hotel, and vacant rooms on the 1st floor were also examined and sprayed.

I understand that the hotel let you down during your recent stay, but hope that you would reconsider your strong stance of spending more to stay at another hotel. I also thank you for bringing this issue to our attention so that we could educate our staff on how to handle this issue if it arrises in the future.
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PITTSBURGH
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 20, 2012

awesome is the word i can truly use. from the check in to the check out. freindly, always have something for the guest and just made u feel like family the room attendeants very intersted in u and always smiling & took time to talk to you

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
1 Thank VALERIE R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William L, Director of Sales at Wingate by Wyndham Indianapolis Northwest, responded to this review, October 2, 2012
Valerie R,

Thank you for taking time to write a review of your stay with the Wingate by Wyndham NW, Indianapolis. The hotel aims to promote an open and welcoming atmosphere to each of our guests. As a family owned and operated business, we are able to provide a more personal touch that you cannot find at corporate owned hotels.

We look forward to accommodating you in the future.
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FARMER CITY
1 review
Reviewed September 18, 2012

Every year I attend an event in Indianapolis at this same time of year. Last year I skipped Wingate and went with Country Inn and Suites. Country Inn is a little cheaper. Not a big deal.

I do regret there is not a Wingate near the center of the city. Would be much more convenient. Make it happen!

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Harold T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William L, Director of Sales at Wingate by Wyndham Indianapolis Northwest, responded to this review, September 20, 2012
Harold T,

I am pleased to hear that you returned to the Wingate by Wyndham NW after staying at a Country Inn & Suites the previous year. Although we are not located in the city center, the hotel is located near an expressway that provides a direct route to travel downtown without the negatives of a downtown property.

Downtown hotels are notorious for offering rooms at much higher rates, charging up to $35 per night for parking and then charging higher prices for food and beverages. The Wingate by Wyndham NW offers complimentary internet, 24 hour fitness room, complimentary business support (computer, copy, print & fax), complimentary snack & beverage upon arrival in the room, guest laundry facilities and guest reception Monday through Thursday evening from 5:00 - 6:30 offering free soft drinks, beer, wine and snack. We also provide a complimentary dinner on Tuesday evenings featuring main entree, side dish, fruit tray, vegetable tray, cheese & cracker tray, dessert, soft drinks, beer and wine! It would be difficult to find all of these in an inclusive price hotel downtown without spending twice as much as you would at our property.
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Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 13, 2012

It was a good hotel - the only problem I noticed was that the vending machine / ice machine area looked like the floor had undergone an earthquake and was about to give way. As long as you stay away from there, you should be good. But our room was great, very comfortable. The breakfast was so-so - the eggs were nasty cafeteria-style fare, but the rest of the breakfast was good.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1320981703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William L, Director of Sales at Wingate by Wyndham Indianapolis Northwest, responded to this review, September 20, 2012
1320981703,

Thank you for taking time to review the Wingate by Wyndham NW. The hotel always appreciates feedback regarding a guest's experience.

We understand your critique of the breakfast eggs, and have added seasonings and garnishes (tomatoes, onions and peppers) in the past, however these additions were met with hesitation from guests that have food alergies which caused us to revert to serving simple eggs and allowing guests to add seasoning and garnishes to the eggs after cooking.

The ice dispensors and soft drink machines located next to the elevator have been placed upon wooden stages in order to reduce direct pressure from these metal machines on the imported Italian marble flooring. Perhaps these wooden structures have begun to curve due to the weight of these machines. I will investigate this further to see if we need to replace the wooden elevating structures, and appreciate your time in bringing this to our attention.
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Additional Information about Wingate by Wyndham Indianapolis Northwest

Property: Wingate by Wyndham Indianapolis Northwest
Address: 6240 Intech Commons Dr, Indianapolis, IN 46278-1671
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#44 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wingate by Wyndham Indianapolis Northwest 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Wingate By Wyndham Indianapolis Northwest Hotel Indianapolis
Wingate Indianapolis Northwest

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