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“Not bad before or after a flight.”

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Red Roof Inn & Suites Indianapolis Airport
Ranked #155 of 178 Hotels in Indianapolis
Ohio
Level Contributor
96 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Not bad before or after a flight.”
Reviewed May 18, 2013

We stayed here recently twice- once before a 6am flight and then returning after another one at one am. I think the first night we maybe spent seven hours here- the room was clean and simple, which is all we really needed. The driver was waiting for us downstairs at 4am to go to the airport, which I was very pleased with. I didn't hear any noise and the bed was very big.

Our return trip was a bit different. We had filled out a form before we left saying we would return at 1am. I gave it until 1:45am before calling, because I work in customer service myself and figured they must have gotten tied up. Our driver was not friendly (our departure one was) and did not say a single word to use the entire drive. When we arrived to the hotel, the gentleman working the desk could not find my reservation, even after showing him my e-mail print out. He did end up giving us a room and was nice enough. There were a group of young people with lots of alcohol checking in behind us at 2am, but we did not hear any noise, except for the loud highway. I was very thankful we did not have a highway facing room when we had to be up at 4am. I had a little trouble falling asleep due to this, but after traveling all day and coming from a 2 hour time difference, I was fine. I would however, recommend to not face it. I made a waffle for breakfast the next day, which you can't complain about for free breakfast. It was nice to not have to rush around for the airport and not have to pay for parking upon returning- would stay again.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Itsericaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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162 reviews from our community

Traveler rating
    7
    14
    24
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    87
See reviews for
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39
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Illinois
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 13, 2013

A group of us stayed here recently. No hot water for two days. Mentioned this on check out and the reply was, "oh, that still isn't fixed."

Wi-Fi worked one day and even that day was slower than a dial up.

Walking in early evening, we saw two young ladies that from their attire were "working girls" to meet the many drivers that stay in the hotel.

The continental breakfast was average...the only thing healthy was cereal and boiled eggs. Oh, orange juice and 2% milk. No fruit.

One night around midnight, a group decided to tailgate in parking lot. We woke up and though room was on fire because it smelled like smoke.

Housekeeping did a nice job cleaning room each day and rest of interior was fair. As I read on another review, carpets do need to be cleaned...our socks were filthy just from walking in our own room.

No bed bug bites or other issues...so that is a plus.

Make sure to get an "odd" numbered room so it faces the Waffle House. Otherwise you face the interstate which is VERY close to the hotel and you'll hear the traffic zooming by all night long.

As in life, the details matter...as such, other than the very low rate we got to stay here, the negatives add up to a poor experience and we wouldn't stay here again.

Room Tip: Request an odd numbered room that faces Waffle House and not the interstate
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GrantD63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, Michigan
Level Contributor
145 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed April 9, 2013

On Monday April 8th, we chose this hotel over several in Plainfield, a location closer to our destination because this Quality Inn was more reasonalbly priced than the Plainfield hotels.
This is a typical Quality Inn: good, but not exceptional. The carpets, especially in the public areas are in need of cleaning; the hot tub was not useable due to maintanance, the pool water did not look very clear and there was no yogurt available at breakfast. It was apparent that the hotel was undergoing an employee transition. The positves: very friendly staff and good bed and bedding. Other than the carpeting, the rooms, breakfast room and public areas appeared clean and well kept. If we need to stay in the area, we would choose this hotel again since we assume that the negatives did not seem to be chronic conditions.

Room Tip: Make sure to request a room away from the traffic noise. When we checked in, on a Sunday, the traff...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ABLePlymouth_MI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinn158, General Manager at Red Roof Inn & Suites Indianapolis Airport, responded to this review, April 15, 2013
Thank you for taking the time to review our hotel. We have taken over the property two months ago and we are making all the changes nessesary to make your stay more plesant.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bakersfield, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 23, 2013

I am currently staying at this property as I write this review. I usually dont take the time to do ths but in this case I am. The staff is very nice and friendly. It was a quick checkin and the young lady (Amanda) was very accomidating to our needs. My room is remodeled and housekeeping did a wonderful job. I am very pleased with my stay.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bradley G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 8, 2013

We had a suite for one night, didn't spend much time in the room at all but was disapointed that when we got back late we found that the pull out couch had no blankets or sheets! Why have a room with a third bed if you can't even use it?
Called front desk and asked for blankets to be brought up and they said no, you will have to come get them! Went down and were handed one blanket, no sheets and when asked for a pillow they said - no we are all out!
Will not stay here again.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nezzer88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mattoon, Illinois
Level Contributor
118 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed January 1, 2013

We stayed here about a year ago and it was not a good stay. However, we were willing to let the manager make good on his efforts to correct the problems. This stay was much better. The staff was very friendly and accomodating, especially the front desk clerk. Our room was very clean and furnished as good as any. The pool and hot tub area were well maintained and clean. The price was very reasonable for a busy night. The only drawback was this is a "park and fly" motel. The parking lot was full of unattended cars, especially in front, belonging to one night tenants who were flying. This left very little room for others to park. I would suggest they designate this type of parking to an area off from the main entrance.
Other than that, the manager and staff has made very good and positive improvements. We will upgrade our previous review to say "yes, we would stay here again".
Thank you to the staff.

Room Tip: Request a room away from the interstate noise.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JnR2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
185 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed December 20, 2012

For the price...I get it. And I can't recommend it.

Smoking rooms surround non-smoking rooms. Don't stay on the 4th floor.

Check in was very late. It wasn't easy to find. Service had to be dug up from the *serious* multi-tasking they had to do. They were friendly, but you could tell they had 19 things to do besides just check you in...a couple of times until the smoke smell -- and the bug spray fumes were not prevalent.

Lobby is okay. Once you leave the lobby, the hotel need some serious updating.

Paint was peeling, carpets worn and frayed.

Room was clean. Bed was clean, on the hard side, pillows were okay. Hair dryer okay.

Standard issue Quality/Comfort shampoo/conditioner/soap. Towels were clean, standard white thin ones.

Breakfast was hot. Bill was not under my door (that would have been 20 things for the guy to do).

It was cheap. It was close to the airport when the flight got in very late. Maybe if actually getting in had been easier, and the rooms weren't so smoky...and fully of bug spray.

No, not even then. Sorry, can't recommend.

Room Tip: Stay off the 4th floor if you're not a smoker.
See more room tips
  • Stayed December 2012, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sonoran_Skies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn & Suites Indianapolis Airport

Property: Red Roof Inn & Suites Indianapolis Airport
Address: 2631 S Lynhurst Dr, Indianapolis, IN 46241-5173 (Formerly Quality Inn & Suites Airport)
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #155 of 178 Hotels in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Roof Inn & Suites Indianapolis Airport 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
The pet-friendly Red Roof Inn & Suites Indianapolis Airport is situated just off of Interstate 65, seven miles from downtown Indianapolis. Seeing as this hotel is within minutes of the Indianapolis International Airport, Indianapolis Motor Speedway, Indianapolis Zoo, Lucas Oil Stadium, White River State Park, the RCA Dome, Eiteljorg Museum of American Indians & Western Art, Victory Field, Indiana State Museum, Bankers Life Fieldhouse, the NCAA Hall of Champions, and much more, there is never a dull moment when you're in Indianapolis! Whether you're in town for the races, a game, the zoo, or just to enjoy the sites, we're sure you'll enjoy staying in one our rooms with free WiFi and cable TV with HBO. This hotel offers a heated indoor pool & hot tub, fitness facility, business center, free shuttle service to the Indianapolis International Airport, free breakfast, and free Coffeehouse-style coffee & tea in the lobby. All guest rooms include free WiFi, flat screen TV with cable (including HBO), microwave and refrigerator, work area, and an in-room safe. Select rooms offer a hair dryer, iron and ironing board, and in-room coffee. One well-behaved family pet is welcome. Business travelers will welcome additional conveniences like access to copy and fax services, and a conference room capable of accommodating up to 55 people. ... more   less 
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Also Known As:
Quality Inn And Suites Airport
Quality Inn & Suites Airport Hotel Indianapolis
Quality Inn Airport
Quality Inn Indianapolis
Indianapolis Quality Inn

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