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“Great stay in a comfortable room” 5 of 5 bubbles
Review of Holiday Inn Express and Suites Indianapolis East

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Holiday Inn Express and Suites Indianapolis East
Ranked #65 of 178 Hotels in Indianapolis
Certificate of Excellence
Commerce Township, MI
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great stay in a comfortable room”
5 of 5 bubbles Reviewed April 17, 2012

We were in town for a family funeral. We'd stayed at a Fairfield nearby for the first few nights (which was a dissapointment), then switched to the Holiday Inn Express for the last two. What a difference! Much better breakfast at the HIE, and the room difference was like night and day! The HIE had a spacious layout with updated decor, and lots of natural light. I'd requested a quiet room and...that's what we got. The HVAC was VERY quiet and worked great. Bed, pillows, kitchenette.......all were great. The internet connection was flawless. Since we have family on Indy's east side, we'll DEFINITELY do this hotel again!!!!

Room Tip: Ask for the highest floor if you want the quietest rooms.
See more room tips
  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ChevyCamaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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136 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Ellicottville, New York
Level Contributor
88 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed February 19, 2012

I stayed at this hotel for 10 days while working at pre-Super Bowl and ultimately Super Bowl and I can't say enough about the staff. The rooms are comfortable and spacious, I had a Executive Suite, and it was a treat to come home to after a long day at the stadium. The staff from the front desk to the breakfast crew are very helpful and a pleasure to deal with. Adam at the front desk and Mother Theresa at the breakfast room in the morning are a plus for this hotel. Good access on and off the highway into the city and plenty of food options nearby. I would definitely recommend on the staff alone!!

  • Stayed February 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank franco b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ontario
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed February 9, 2012

We recently stayed here for my daughter's cheerleading competition. I wanted to avoid staying downtown and it's higher prices/business/costly parking. This was perfect! Great location, lots of food nearby, 10 minutes to downtown. The rooms were clean, large and very nicely decorated-very modern. The hotel looks new.Microwave and fridge were very convenient. Good breakfast selection, make your own pancakes (not waffles), cereal, yogurt, baked goods (muffins bagels etc) toast, orange/apple juice, fruit and also they had hot offerings such as scrambled eggs/biscuits gravy/sausage I think it changes daily. Internet/business centre in lobby.
The pool is small-average, neat shape my kids liked it. The room itself is kind of chilly but my kids didn't mind they said the water was great. No hot tub. The pool area was clean. It says pool closes at 10 pm but it is not enforced. Work out area with modern equipment. I truly enjoyed staying here. The staff was courteous. No complaints. Bob Evans across the parking lot. Great stay, we will be sure to book here again when we are in the area!

Room Tip: We stayed on the main floor and it was perfect.
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  • Stayed January 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank 3girlsandaguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Haven, Michigan
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed November 10, 2011

Safe neighborhood. Clean rooms. Friendly staff. Convenient location

  • Stayed October 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank erperp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medina, Ohio
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed August 4, 2011

I've stayed here 5 or 6 times for Indianapolis sporting events. The rooms are always neat and clean. The rooms are also large with a refrigerator and microwave oven. Only a 10 minute drive to downtown Indianapolis. The free breakfast is very filling

  • Stayed July 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank billty45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montgomery, AL
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed July 12, 2011

Stayed one night as part of a multi-city vacation. The room we had was fantastic! Very roomy. There was a small area outside the bathroom that was a mini-kitchenette. It had the microwave and fridge plus a small sink. They even provided a roll of paper towels and a can opener. The downside of that was that it cut down on the bathroom space. The bed area was well appointed and comfortable. The only complaint there is that my traveling companion wanted to view a program and for some reason, that channel didn't work. All the others were fine. Wireless internet was flawless. Just remember to get the user ID and password from the desk when you check in. They were very nice when we called down to get it. I would definitely stay here again!

  • Stayed July 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ducky1776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Navarre, Florida
Level Contributor
166 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 bubbles Reviewed July 12, 2011

I loved this hotel. The room was very nice and the layout was different from your average cookie-cutter hotel room. There was a large dressing area and a tiny kitchenette. The bathroom was small, but nicely appointed. Our room was very quiet, due to the layout. The dressing area and bathroom shielded the room from any hallway noise. Also, we were on the front of the hotel, not the back toward the busy highway.

The internet connection was strong and dependable. That is one of the most important things for me. Just be sure to get the username and password at the front desk. I neglected to ask and wasn't told that it was required. However, a quick phone call down to the front desk solved the problem easily.

The beds and pillows were comfortable. Furniture looked new. Interesting headboards with brushed metal stripes. The AC was efficient. Electrical outlets were plentiful and out in the open. Free USA Today. My only complaint was that I could not get an ABC station on the TV.

Check-in and check-out was friendly and efficient. I was only in Indianapolis for one night of a seven night road trip, but I found myself wishing I could stay longer in this comfortable hotel.

Room Tip: Get the username and password for the internet from the front desk.
See more room tips
  • Stayed July 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Terri P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express and Suites Indianapolis East

Property: Holiday Inn Express and Suites Indianapolis East
Address: 7035 Western Select Drive, at I-70 and Shadeland Ave, Indianapolis, IN 46219 (Formerly Hawthorn Indianapolis East)
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotel in Indianapolis
#66 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express and Suites Indianapolis East 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
located on Indy's east side, specializes in outstanding guest service and immaculately clean accommodations. ... more   less 
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Indianapolis East Hotel Indianapolis
Indianapolis Comfort Suites
Comfort Suites Indianapolis East

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