The hotel was a bit dated. There is a weird energy among the staff. I didn't like their restaurant. The staff had other things occupying them than their customers. Sometimes they don't even talk to you and they are in a bit of a hurry.More
The hotel was a bit dated. There is a weird energy among the staff. I didn't like their restaurant. The staff had other things occupying them than their customers. Sometimes they don't even talk to you and they are in a bit of a hurry.MoreShow less
Thank you for sharing your thoughts. It seems that we missed the mark when it comes to some issues for you and for that we are truly sorry. Service is very important to us and it is regrettable if you experienced anything other than our very best. It is never our intent for a guest to feel disappointed in any way and we will be certain to share your comments with all of our associates. We hope to welcome you back in the future to provide you with a better experience. Thank you.
This hotel is wonderful! It has a great location where you can walk to anything downtown. The rooms are spacious and the beds were very comfortable. The bathroom is huge also. There is a parking garage attached to the hotel (normal rate was $28/day). Very clean. Highly recommend. (They do not offer breakfast, but have a restaurant on site).
We love when our guests write to tell us how much they love our hotel! Thank you for taking the time to share feedback about your stay with us at the Hilton Indianapolis Hotel & Suites. It gives us great pleasure to know that you enjoyed so much of what we have to offer from the greatest location in downtown Indianapolis to our spacious guest rooms and more. 120 West Bar & Grill is our onsite restaurant, as you mentioned and we do offer dining for breakfast, lunch and dinner but we apologize if you were unaware. We value your recommendation and hope to see you again soon!
The Hilton Donwtown Indianapolis is a very nice facility , with exceptionally nice staff, good food, an attached garage and very convenient to downtown activities. We recommend it highly.
It is very close to the Eiteljorg Museum.
Thank you so much for taking the time to provide feedback regarding your recent stay at the Hilton Indianapolis Hotel & Suites in addition to highlighting that some of the greatest attractions are right outside our front door. Our associates truly enjoy what they do and we couldn't be happier to know that you found them all to be so hospitable. We appreciate your recommendation and look forward to seeing you again!
This hotel has everything you'd want in a hotel. The rooms are spacious and comfortable. The staff is friendly. There aren't loads of nitpicky fees and extra things to pay for. If you have AT&T, there's even free WiFi available.
If you don't want to use the valet, there aren't a ton of options. There's abundant street parking with meters from 7 a.m. to 9 p.m. Monday to Saturday, and a few garages.
The Hilton Indianapolis Hotel & Suites has everything you could want in a downtown hotel and more! Thank you for sharing your appreciation for our comfortable, spacious guest rooms and friendly associates. In addition to valet service, our guests can enjoy use of our own parking garage. Alternatively, as you have mentioned, there is public parking in the area. We hope to welcome you again.
My family and I very much enjoyed the stay at this hotel. I greatly appreciated the valet service. As I'm not familar with downtown Indianapolis. It made parking very easy. It was also a very easy walk to attractions and restaurants.
Welcome to Indianapolis! Thank you for taking the time to share feedback regarding your experience at the Hilton Indianapolis Hotel & Suites, we are thrilled that you enjoyed our downtown location so much. Our valet service offers guests great convenience and permits for unlimited in and out privileges. We hope to welcome you back again for another great stay.
The location of the hotel is brilliant - right in the centre of Indy. Staff were friendly and helpful. the conference room had all facilities required for our meeting (about 50 people).
We didn't stay long enough to try the pool and the gym unfortunately but overall the hotel was clean, room sizes were fantastic and it had all that you may need for a business trip i.e. a desk and good internet connection
Marking it down as the breakfast served for our meeting in comparison with other hotels I stayed at for business did not compare and lunch was OK at best in comparison with for instance Downtown Marriott in Indy
Thank you for sharing your experience regarding your recent conference and stay at the Hilton Indianapolis Hotel & Suites. It is our associates ultimate goal to provide impeccable service and we strive for perfection not only in planning every event but providing comfortable accommodations for all of our guests as well. We apologize if you were not as pleased with your dining experience. If there is anything we could have done differently, we would love to know. Whether your next trip to Indianapolis is business or pleasure, we hope to welcome you back again!