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“Nice hotel but watch the extras”

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Hilton Indianapolis Hotel & Suites
Ranked #16 of 182 Hotels in Indianapolis
Certificate of Excellence
Somerville, United States
1 review
“Nice hotel but watch the extras”
Reviewed April 30, 2013

The hotel was great but we had to pay $9.95/ day for internet and $15.00/ day for parking. Red Roof has both for free. The room was wonderful and the staff was excellent . The location was perfect for my conference at FDIC.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jonathan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIndy, General Manager at Hilton Indianapolis Hotel & Suites, responded to this review, May 6, 2013
Thank you for taking the time to share your impression of the Hilton Indianapolis Hotel & suites. We are delighted that you found our location to be, as you put it, perfect for your visit to the area. It is disappointing, however, to learn that you were inconvenienced by any of our fees. While we do indeed charge for both Internet and parking, our fees are comparable to other downtown Indianapolis hotels. It is our hope to welcome you back again.
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1,227 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (132)
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Schererville, Indiana, Usa
Level 4 Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 23, 2013

Recent stay proved once again that the attention to detail provided by staff from check-in to check-out is the cornerstone of the Hilton experience. Room was very well appointed and clean with all the amenities one would expect. In hotel steakhouse was great place to do business and food and service well worth the price. Special kudos to the bell staff, doormen, and car hikers. The best.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIndy, General Manager at Hilton Indianapolis Hotel & Suites, responded to this review, April 29, 2013
We love to hear from our guests! It is so great to know that you had such a positive experience while staying with us. With our service and comfortable accommodations to our choice dining and amazing downtown location, we couldn’t be happier to know you have enjoyed your stay. Thank you for your review of the Hilton Indianapolis Hotel & Suites, we look forward to your next visit!
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Danville, United States
1 review
Reviewed April 23, 2013

Perfect location, excellent staff, excellent restaurant and bar - looking forward to my next stay. The rooms were very clean and very comfortable. Many good hotels in Indy, but when you combine the location with the amenities, this one is hard to beat.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jeanie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIndy, General Manager at Hilton Indianapolis Hotel & Suites, responded to this review, May 14, 2013
Located in the very heart of downtown Indianapolis, our hotel is the perfect combination of convenience, hospitality and comfort and we couldn’t be happier that you agree. Thank you so much for sharing your impressions of the Hilton Indianapolis Hotel & Suites, we hope to see you again.
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Detroit, Michigan
Level 6 Contributor
228 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed April 21, 2013

I stay in Indianapolis quite often and have stayed at both the Garden Inn down the street and this Hilton. The Hilton has slightly larger rooms but they are a bit older. The Hilton also has attached parking albeit much more expensive than the Garden Inn ($24/day vs $10/day). All in all, a good choice and I'd recommend whichever is cheaper for your trip.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JJ870
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIndy, General Manager at Hilton Indianapolis Hotel & Suites, responded to this review, April 29, 2013
Thank you for sharing feedback of your stay with us at the Hilton Indianapolis Hotel & Suites. With spacious guestroom accommodations and secure parking in the middle of the city, our hotel is a great choice while visiting the area. It would be our pleasure to welcome you back again.
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New Orleans, United States
1 review
Reviewed April 17, 2013

The hotel and restaurant were good, staff was friendly and downtown Indy is quite nice. My only bad experience was when I left and had to wait outside in 39 degree weather to flag down the airport shuttle because the valet staff would not do that for me. The Sheraton in downtown Indy will do that for you.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sally K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIndy, General Manager at Hilton Indianapolis Hotel & Suites, responded to this review, April 22, 2013
Thank you so much for taking the time to share details of your stay with us at the Hilton Indianapolis Hotel & Suites. We are delighted your overall experience was positive and that you found our associates to be so friendly. However, we must ask that you accept our apologies if you were inconvenienced upon leaving. Feedback such as yours truly gives us the opportunity to reinforce the high standards we strive for with each visit. We hope we'll have another opportunity to welcome you back again.
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Granger, Indiana
Level 5 Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 5, 2013 via mobile

The valet parking excellent, front desk staff were very courteous and treated us really well, room was huge, very clean, furniture in sitting room was dated, could use update with something more comfortable, nice desk, and beds were comfortable, a bit more bouncy than I prefer but supportive and good nights sleep. Elevators are quick, like the pineapple and strawberry water in the lobby, breakfast was excellent, Adriana makes a great omelette! Bobby was a great server too, went out of his way.. The location is perfect, several restaurants to choose from within walking distance, mall as well. The mall has a arcade that the kids liked.. It's a great location for a downtown Indy getaway.. We'll be back.

Stayed April 2013
Helpful?
Thank LjekovitMetak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIndy, General Manager at Hilton Indianapolis Hotel & Suites, responded to this review, April 8, 2013
Everyone at the Hilton Indianapolis Hotel & Suites would like to thank you for your lovely review. We are so happy that you enjoyed your comfortable accommodations and were able to take advantage of many of our amenities from complimentary refreshing beverages in the lobby all the way to our amazing breakfast dining experience. It would be our pleasure to welcome you back again soon for another great stay.
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columbus, in
Level 6 Contributor
126 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed April 2, 2013

Hilton 120 Market St was a great location on a snowy spring break with grandkids. One block from great restaurants, Circle center mall with movies, games, and shopping.Covered walkways just across the street (ask at desk). Great if noisy pool, with soft, fluffy towels. Everything you could want for breakfast....

Room Tip: Always ask for upgrade, if not cost prohibitive, take it. Great to have 2 rooms when dealing with te...
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ybbhomeless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIndy, General Manager at Hilton Indianapolis Hotel & Suites, responded to this review, April 8, 2013
A snowy family getaway to Indianapolis can be such fun! The Hilton Indianapolis Hotel & Suites is within walking distance of all of the best that the area has to offer and perfect for leaving the car behind to appreciate the crisp air of the season! Our indoor pool is a favorite with many of our guests and we are so glad you enjoyed it as well as your breakfast dining experience. We hope to see you again soon for another stay soon!
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Additional Information about Hilton Indianapolis Hotel & Suites

Property: Hilton Indianapolis Hotel & Suites
Address: 120 West Market Street, Indianapolis, IN 46204-2815
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Indianapolis
#8 Family Hotel in Indianapolis
#16 Romantic Hotel in Indianapolis
#18 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Indianapolis Hotel & Suites 4*
Number of rooms: 332
Official Description (provided by the hotel):
Hilton Indianapolis Hotel & Suites is near Indianapolis Airport (IND), the Indianapolis Motor Speedway - home of the Indy 500 - and in walking distance of the convention center. Our centrally located hotel in Indianapolis, Indiana offers ultimate convenience to families and business travellers alike. Stretch out in an elegant guest room or suite - among the largest in the city - and make the most of being close to so many exciting attractions, tourist destinations, shops and dining options. Choose from a range of spacious guest rooms, all of which feature stylish decor in soft, neutral tones and offer modern amenities. Upgrade to a suite for extra space including a separate living area, ideal for work or a touch of luxury. Take advantage of all the great amenities our Indianapolis hotel has to offer, including a modern fitness center, indoor pool and whirlpool. Indulge in a luxurious beauty treatment at the Gent Spa and pamper yourself at the resident barber shop and beauty salon.Visit 120 West Bar & Grill for a special breakfast and lunch buffet prepared from locally grown products. Delicious dishes created by an award-winning culinary team and one of the best happy hours in town await you at McCormick and Schmick's. Room service is also available 24-hours. ... more   less 
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Also Known As:
Hilton Indianapolis Hotel Indianapolis
Hilton Hotel Indianapolis
Indianapolis Hilton Hotel

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