From the moment I checked in, to the time I checked out, TownePlace Suites Keystone, showed the best customer service I've seen in years!
I was in Indianapolis for business training, knowing I would be there all week. I was very pleasantly surprised that for the business traveler, this is a perfect situation. A huge desk for work, a kitchenette to prepare meals if you would like. My two favorite things about this place - - a full side refrigerator and each night a local food place brought in an entree! Imagine being too tired to run out and get something to eat - it was a wonderful addition to my stay.
The Staff - awesome! I had to have a replacement cell phone sent in from Verizon and they took care of accepting the package, called me to let me know it was in and even offered to help me with it.
This is an amazing place. I would highly recommend a stay here!
- Official Description (provided by the hotel):
- All-suite Marriott brand hotel at Keystone at the Crossing. TownePlace Suites by Marriott Indianapolis Keystone is located on the north side of Indianapolis in the city's most prestigious area, Keystone at the Crossing. Our all-suite hotel is within walking distance to a variety of restaurants and shopping and just a short drive to both downtown Indianapolis and the Indianapolis International Airport (IND). All of our residential-style studio, one, and two bedroom suites come equipped with full size kitchens, including stove top, oven, microwave, refrigerator, toaster and utensils. Guests also enjoy a separate in-room work space and comfortable living area to maintain their everyday routine while away from home. Convenient onsite "In A Pinch" market, laundry, and dry cleaning services are available to guests. Enjoy complimentary amenities such as daily continental breakfast, WiFi, self park, local calls, onsite fitness room, outdoor pool with BBQ station, as well as access to Lifetime Fitness club, including free fitness classes, spas, and indoor pool. ... more less
- Reservation Options:
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- Also Known As:
- Towneplace Suites Indianapolis Keystone Hotel Indianapolis