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“Nice apartment style hotel”

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TownePlace Suites Indianapolis Keystone
Ranked #58 of 182 Hotels in Indianapolis
Certificate of Excellence
Minneapolis, Minnesota
Level 6 Contributor
879 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 587 helpful votes
“Nice apartment style hotel”
Reviewed May 26, 2012

My wife, daughter and I recently stayed her for three nights and enjoyed our stay. The hotel is in a good location near the interstate and across the street from a shopping mall and several restaurants. It is a little hard to find as it is at the end of a dead end street and you cannot see it until you pull into the parking lot.

Each room has a small kitchen that you could use to save money on meals (we did not do this). The room cost includes a free breakfast in the office across the parking lot (you have to walk outside to get to the office). The breakfast was just ok but I liked it since it was free. There is a nice pool next to the office but we did not use it as it was a little windy and cold.

My only complaints were that we had the first room next to the doorway and stairway to the upper floors. We could hear people running up and down the stairs in the middle of the night. If you stay here ask for a room away from the stairway. In addition my daughter did not like the mattress on the small pull out sofa.

Overall I would recommend this hotel.

Room Tip: Get a room away from the stairway
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank rockyjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raquel G, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review, May 28, 2012
Thank you for staying with us at the TownePlace Suites by Marriott. We greatly appreciate your feedback and look forward to your family staying with us again.

Have a great day!

Raquel Garcia
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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257 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Minneapolis, Minnesota
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 21, 2012

Due to an unexpected family emergency I was forced to changed my upcoming plans which included an advanced reservation during the Indianapolis 500 race week (which required advance payment of my entire stay). However after making the TownPlace management staff aware of my problem, they were very accomodating and refunded my full deposit. This was indeed more then I expected, and of course very much appreciated due to the circumstances. It's really great to know that there are great people out there looking after everyday people like us

Stayed May 2012, traveled solo
Helpful?
2 Thank Rand R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raquel G, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review, May 22, 2012
Next time you are in the area, Please look us up again for future reservations.

Raquel Garcia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chicago
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 25, 2012

Hotel was convenient to shopping, restaurants and expressway. Staff was very friendly and helpful.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank mndchicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Wayne, Indiana, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 10, 2012

it was a romantic weekend getaway and i was so surprised on my entrence of the Hotels beautiful surroundings and hospitality by the staff so nice and pleasent , It couldn't have been scripted more better then to fine out we were the VIP for the day ! WOW not one bad thing happened perfect is all i can say ! Thank Very Much

Room Tip: can't go wrong with this proporty
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  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ft. Wayne, IN
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 9, 2012

We have stayed here numerous times in the past, and it is one of our favorite places, always clean, the staff is always great and attentive, and it is in a great area, lots to do. I would absolutely recommend this (and have) to others, economical too!

Room Tip: 2 Bedroom suite, 1 Bedroom suite, or Studio and a great value for any!
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
1 review
Reviewed March 6, 2012

I traveled here from Ohio for a business trip and was very impressed. I called from the airport hoping to check in a couple hours early and the hotel manager was extremely flexible. I was able to check in early because they had a room available and I was incredibly pleased. Rooms are spacious, and even have kitchens, which I didn't realize. Overall, my stay was wonderful. I highly recommend this hotel to anyone staying overnight to several weeks.

  • Stayed February 2012, traveled on business
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Helpful?
Thank Carli G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cdsheets, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review, March 8, 2012
Thank you for your feedback! We certainly do our best to accomodate any needs that our guests have and we are happy to hear that your stay with us was wonderful! Thank you for choosing our hotel and we hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carmel, Indiana
Level 6 Contributor
143 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed March 1, 2012

Got this room thru priceline great room clean convienantly located two thumbs up

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank madmax1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cdsheets, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review, March 8, 2012
Thank you for your feedback and your two thumbs up! We appreciate you choosing to stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Indianapolis Keystone

Property: TownePlace Suites Indianapolis Keystone
Address: 8468 Union Chapel Rd, Indianapolis, IN 46240-4344
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Indianapolis
#21 Family Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Indianapolis Keystone 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
All-suite Marriott brand hotel at Keystone at the Crossing. TownePlace Suites by Marriott Indianapolis Keystone is located on the north side of Indianapolis in the city's most prestigious area, Keystone at the Crossing. Our all-suite hotel is within walking distance to a variety of restaurants and shopping and just a short drive to both downtown Indianapolis and the Indianapolis International Airport (IND). All of our residential-style studio, one, and two bedroom suites come equipped with full size kitchens, including stove top, oven, microwave, refrigerator, toaster and utensils. Guests also enjoy a separate in-room work space and comfortable living area to maintain their everyday routine while away from home. Convenient onsite "In A Pinch" market, laundry, and dry cleaning services are available to guests. Enjoy complimentary amenities such as daily continental breakfast, WiFi, self park, local calls, onsite fitness room, outdoor pool with BBQ station, as well as access to Lifetime Fitness club, including free fitness classes, spas, and indoor pool. ... more   less 
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Also Known As:
Towneplace Suites Indianapolis Keystone Hotel Indianapolis

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