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“Courteous, pleasant and clean”

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Fairfield Inn & Suites Indianapolis East
Ranked #66 of 180 Hotels in Indianapolis
Minneapolis, MN
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Courteous, pleasant and clean”
Reviewed June 10, 2012

I stayed at this Fairfield for 3 weeks during a recent work assignment in Indianapolis. The hotel is clean and updated - very similar to many Fairfields where I've stayed.

The front desk team is incredibly helpful and courteous. I was always greeted with a friendly tone and was treated well during my stay.

The area around the hotel is a bit "dodgy" - but the Fairfield parking lot and entrance are located a good distance from the main road - so I felt somewhat protected from the surrounding neighborhood. The lighting in the parking lot is good, and there are always security people watching the property. Due to work requirements, I often returned to the hotel after midnight, and never felt uneasy walking in the parking lot alone. (I am female and was staying there alone.)

Overall, I would recommend this hotel to anyone looking for a nice, comfortable, clean property.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bradynut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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180 reviews from our community

Traveler rating
    91
    49
    26
    7
    7
See reviews for
42
48
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
North Carolina
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 9, 2012

We used the Fairfield East for our family to stay from Alaska and New Jersey, to attend our Aunt's 80th birthday party. I blocked 10 rooms with Debbie Matthews and from day one we were given the most outstanding service and consideration.

Our rooms were located on the 2nd and 3rd floors facing the Marriott parking lot. Not much of a view, but I think the other side was worse. Some of us checked in on thursday -the rest on friday. Some stayed 3 nights- some one week. Regardless of length we were given the negotiated rate which was only quoted for friday to monday. The rooms themselves were clean. The only complaint I can give on the room is the air cond/heater. It blows directly on the person in the bed closest to it and is VERY loud. Had to turn up the TV everytime it came on. The free internet was great- hooked up my laptop and surfed all weekend in my room. Of course you could still go downstairs and use the area with their computers and printers. The bath tub was a little weird- didnt really feel secure in my footing- tub had a curving to it, so be careful.

They didnt have any meeting rooms at this facility, so they allowed us to use the lobby area to kind of hang out as a family, that was awesome. The kids LOVED the pool. Too much chlorine for me, as soon as you walk into the area it burns your eyes..not good. Everyone that used the pool and the whirlpool enjoyed it.

I found the breakfast options accommodating for our needs, there is a Bob Evans right behind the hotel if you desire more. There was also a fast food chain at the corner - cant remember what is was - I think it was Burger King- didnt use it.

I found staff VERY professional and friendly - from the front desk to maintenance. Erin, Natalie (front Desk) and Dawn (maintenance) made me feel very comfortable and always had a smile. They each took the time to hold a conversation and were always extremely pleasant.

I would stay there again.

Room Tip: Try to get an odd numbered room to view Marriot side and not the highway. Stay away from ice machine...
See more room tips
  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Toni P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 9, 2012

We only stayed for one night and we were only in the room to sleep. The room was big enough for our family of 5 and nicely decorated. It was also very clean.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrendaP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springdale, Arkansas
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed May 8, 2012

While the outside shows the age of the hotel, since the Super Bowl was in town 5 months ago, they had done a complete update of the rooms. Very nice and clean rooms. I bought this room through Priceline.com. I bid the Eastside of Indy for 2.5-3 start hotels at $60 I think. With tax it was $75. Great price for a great room. It also next door to the Marriott East hotel and convention center which is the location of the conference I attended. Lucky me!!! I thought the morning breakfast was just fine and displayed nicely. If was a little cramped for 3-4 people to access food but not a big deal.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marion, Ohio
Level Contributor
112 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed May 1, 2012

We stayed one night. King bed
Pros
room was clean
easy to find
breakfast was very average- make your own waffle....had some egg sandwiches that you could nuke..cereal....bagels.....
pool was warm and water looked clean
whirlpool was hot and clean

Cons
Our room was on the end across the hall from the noisiest ice machine I have ever heard sounded a plane taking off
we were on the side of the hotel facing the highway a lot of noise

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tig2811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
239 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
Reviewed April 23, 2012

The hotel may not be that fancy but it is very clean. Most of the rooms have just been redone. I have been staying here for 7 years, several times a year.
I find the employees friendly. Breakfast is just right for for me, more than I need in the morning. They have cereal and oatmeal packages, waffles, boiled eggs, an assortment of toast and bagels etc., cheese, cheese biscuit sandwiches, yogurts etc. There is a pool that I don't use.

I like it a lot. I wouldn't stay anywhere else in that area of Indianapolis.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spriglet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Commerce Township, MI
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 17, 2012

We were in town for a week, for a family funeral. We often choose Marriott properties, and so booked the Fairfield for the first 5 days of the trip (since they didn't have the full week available.) The room was clean, and the front desk helpful, but...the layout of the king suite room was very awkward, and the decor was mid-70's. The Heat/AC was configured so that it blew almost directly onto the bed, and was noisy. The breakfast area layout was very strange, so everyone was always in everyone else's way. The breakfast had several offerings, but....prewrapped sandwiches, stale english muffins, bad coffee...not good at all. And...the attendant started locking up the breakfast items at least 10 minutes before the breakfast time was over. We spent the next two nights in a king suite at the Holiday Inn Express within sight of this hotel, and..for less money, had a clean, modern, well appointed room with a very thoughful, functional layout. And...their breakfast included fresh scrambled eggs and cinnamon rolls. I'm afraid I've stayed in my last Fairfield.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChevyCamaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Indianapolis East

Property: Fairfield Inn & Suites Indianapolis East
Address: 7110 E 21st St, Indianapolis, IN 46219-1703
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#22 Romantic Hotel in Indianapolis
#32 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fairfield Inn & Suites Indianapolis East 3.5*
Number of rooms: 63
Official Description (provided by the hotel):
Visit our newly renovated Guest Room featuring new furniture, new double pillow top mattresses and bedding, 37" Flat Panel TVs with High-Def * At Fairfield Inn & Suites Indianapolis East, we are an award winning hotel which is conveniently located 7 minutes east of Downtown Indianapolis via I-70. The hotel has close proximity to the Indianapolis Convention Center, Lucas Oil Stadium, NCAA Hall of Champions, Conseco Fieldhouse, Indiana State Fairgrounds, Indianapolis Museum of Art (IMA), Indianapolis Motor Speedway, Broad Ripple and Bulter University. We pride ourselves on value and service with room service, free breakfast, a heated indoor pool/whirlpool, fitness center and business library. Additionally, being included in a multi-hotel complex allows us to offer guests access to our full service Marriott, which features newly renovated indoor pool, expanded fitness center and restaurant, which are all on the same campus. Our upscale Fairfield Inn & Suites is ideal for both business and leisure travelers. ... more   less 
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Also Known As:
Fairfield Inn And Suites Indianapolis East
Fairfield Inn & Suites Indianapolis East Hotel Indianapolis
Fairfield Inn Indianapolis
Fairfield Indianapolis
Indianapolis Fairfield Inn

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