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“nice breakfast waitress outstanding attitude”
Review of Osteria Pronto

Osteria Pronto
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Ranked #18 of 2,379 Restaurants in Indianapolis
Certificate of Excellence
Price range: $30 - $31
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Late Night, Dinner, Breakfast, Reservations
Dining style: Casual Dining
Cross street: Washington
Description: Osteria Pronto, located on the lobby level of the JW Marriott hotel in Indianapolis, serves authentic regional Italian Cuisine in a casual and comfortable environment with an approachable price point. From the open kitchen, the culinary team prepares Osteria's menu from scratch with local products and fresh ingredients. The wine list celebrates wines of Italy, with representations from the US and other prominent wine regions worldwide. The bar and lounge feature all day dining and a broad selection of specialty cocktails. "Osteria Pronto: Your neighborhood gathering place!" The word Osteria (oste'ria) in Italian literally means "Tavern" and refers to a casual inexpensive restaurant that is part of a neighborhood's daily lifestyle. Pronto (pron'to), literally means "ready" and is considered to be a friendly and inviting greeting.
Providence, Rhode Island
Level 3 Contributor
19 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“nice breakfast waitress outstanding attitude”
Reviewed January 10, 2014

breakfast staff great, food choices included turkey sausage, egg whites, healthy options. Waitess was mexican american (dont recall name) -fantastic service and very pleasant

Visited January 2014
Helpful?
Thank Salvincent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan M, General Manager at Osteria Pronto, responded to this review, January 12, 2014
Thank you for your review. We are always excited to celebrate great reviews with team. We hope to have the opportunity to serve you again the next time you are in from Rhode Island.

Regards,

Ryan Miller
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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480 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Durham, North Carolina
Level 2 Contributor
9 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Great Breakfast & Italian Dinner”
Reviewed January 5, 2014

Staying in the JW Marriott and enjoyed the breakfast buffet. Superb omelet station and exquisite homeade pastries (scones were out of this world!). For dinner we loved the caprese salad, the sea bass and the penne with spicy sausage and rapini.

Visited December 2013
Helpful?
Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan M, General Manager at Osteria Pronto, responded to this review, January 10, 2014
Thank you for having breakfast and dinner with us at Osteria Pronto and for the review on tripadvisor. We will celebrate this with the team and look forward to seeing you again the next time you are in the Indianapolis area.

Regards,

Ryan Miller
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
eureka, il
Level 6 Contributor
253 reviews
143 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
“Gluten free pasta great!”
Reviewed January 4, 2014

Our entire experience at this restaurant was memorable. The service was almost perfect, the atmosphere delightful with everyone seeming happy and pleasant-what a joy!
And then there is the food-it was so good! My husband had the salmon which was flaky, very mild but tasty and the sauce was perfect! I had gluten free pasta with veggies and marinara sauce and it was just like regular pasta-not grainy nor did it stick together like gluten free pasta sometimes does! When I asked for marinara sauce the waitress asked if they could "dress it up a bit" back in the kitchen as they like to do!
This was a wonderful new year's eve experience!

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank nurse4death
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan M, General Manager at Osteria Pronto, responded to this review, January 10, 2014
Thank you for celebrating New Year's Eve with us and for your comments about the restaurant. We are always excited to celebrate great reviews with the team and they love seeing them. Thank you again and we look forward to serving you again the next time you are in Indy.

Regards,

Ryan Miller
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearwater, Florida
Level 1 Contributor
4 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“You'll love it!”
Reviewed January 1, 2014

Everything we ordered was unique, sumptuous and just perfect. The service also was attentive and friendly.

Visited December 2013
Helpful?
Thank JANIEW868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan M, General Manager at Osteria Pronto, responded to this review, January 10, 2014
Thank you for you review of Osteria Pronto on tripadvisor. We are glad that you had a great experience and look forward to seeing you again the next time you are in the Indianapolis area.

Thank you,

Ryan Miller
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zionsville, Indiana
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Awful Birthday Experience”
Reviewed December 16, 2013

I went to Osteria Pronto for my birthday, expecting a wonderful meal. We told the waiter it was my birthday and she immediately became very friendly. We ordered salads and an appetizer. Nothing was timed correctly. We received everything at once. I ordered the cannelloni pasta, which was cooked all right. It really wasn't anything special; and, it definitely wasn't piping hot. As I said, terrible timing. Then we ordered a cake (as it was my birthday), nothing on it, nothing. We specifically ordered a cake; and, there wasn't anything on it. In past years, my family and I have gone to much nicer restaurants and received surprises, especially for birthdays. It definitely feels like the staff is there to get paid, and do not care about the customers. The worst, though, was when we had not even finished dessert and our waiter comes over to tell us that if we talk about her on trip advisor, she will receive a gift card. Again, the staff seems to only care about making money and getting through the day. If anything, that just lowered her tip. Truly offended. I will not be returning or recommending.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Kelsey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan M, General Manager at Osteria Pronto, responded to this review, December 18, 2013
Thank you for your review of Osteria Pronto. Feedback from our guests is our number tool for improvement. I am disappointed to see that we did not deliver on great dining experience for you especially when you had decided to share a special occasion with us. We do not condone our staff soliciting reviews and I assure you that most of our team is committed to creating exceptional experiences that make lasting memories. I would like the opportunity to earn back your patronage by delivering on this commitment. Please contact me at ryan.m.miller@marriott.com at your earliest convenience so we can make this right for you. Again, thank you for review and thank you in advance for affording the opportunity to serve you again in the future.

Sincerely,

Ryan Miller
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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