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“Very Nice Hotel with Great Service”

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JW Marriott Indianapolis
Ranked #8 of 182 Hotels in Indianapolis
Certificate of Excellence
GreenLeadersSilver level
Level 3 Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Very Nice Hotel with Great Service”
Reviewed February 8, 2011

My family and I traveled to Indianapolis for the weekend. I found out that our trip coincided with opening weekend of the new JW Marriott. We booked it via the Marriott web site getting a very good rate. Overall the hotel is very impressive and the service was exceptional. We found the hotel no problem. It is directly across the street from the Indianapolis Convention Center and it is a short drive from downtown. Check in went very smoothly. We were immediately greeted by the valet as we pulled into the driveway. The Gentleman at the check in desk was also very helpful getting us a speedy check in then escorting my family and me to the elevator (nice touch). Our room was located on the 30th floor. The floor to ceiling windows enhanced a fantastic view of the city. As one would expect on a hotel's opening weekend, the room was spotless. The room has nice modern furniture and the bed's were comfortable. For Marriott rewards members, the Executive Lounge was extremely nice - one of the best I've seen. The hotel offers an indoor pool (kind of small) and a very nice fitness area. We did eat at the Velocity Sports Bar in the hotel. It was a nice casual restaurant with good food. One exception was my wife's steak which was way undercooked, but the waitress made it right and took it off our bill (without us even asking). I can't overstate how good the service was here. They certainly had plenty of staff on hand to help with every need possible. It was certainly a great opening weekend and I look forward to staying there again in the future.

  • Stayed February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FlyNavyCincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Indianapolis

Property: JW Marriott Indianapolis
Address: 10 S West St, Indianapolis, IN 46204-2709
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Indianapolis
#4 Family Hotel in Indianapolis
#5 Green Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Official Description (provided by the hotel):
Sophisticated design meets classic hospitality at what Condé Nast Readers voted as the Best Hotel in Indiana. Boasting 1,005 contemporary guest rooms and 105,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the Marriott IndyPlace hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center & Lucas Oil Stadium for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity and Osteria Pronto. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Banker's Life Fieldhouse. ... more   less 
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Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis

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