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“Great Hotel”

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JW Marriott Indianapolis
Ranked #6 of 185 Hotels in Indianapolis
Certificate of Excellence
GreenLeadersSilver level
Reviewed November 11, 2012 via mobile

We recently stayed at the JW Marriott with the property being the host of an International Conference. Upon arriving we were warmly met by the front desk staff. These employees who literally are standing in front of their stations greeting the customers were quick and efficient in checking us in. The rooms are well appointed and very comfortable. The fitness area was well equipped with everything a person who regularly works out would need.
The conference facilities are top notch and the banquet meals are exceptional. The JW Marriott will be my go to hotel whenever I have reason to be in the Indianapolis area.

  • Stayed: November 2012
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Thank pol2062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,829 - 1,835 of 2,305 reviews

Reviewed November 9, 2012

Very large hotel connected via conference space to two other Marriotts. This is a good quality hotel which appears to be quite new. I stayed on the Executive level with a lounge and free breakfast etc. Spectacular view from the upper floors. The room and amenities all live up to expectations. Nothing original but for the business traveller, blessedly predictable.

Room Tip: I thought it was worth paying the extra for the amenities of the executive lounge, but it depends on...
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  • Stayed: November 2012, traveled on business
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Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Assistant2, General Manager at JW Marriott Indianapolis, responded to this reviewResponded November 14, 2012

Thank you for your recent post. It was our pleasure to have you with us, and if there is anything we can do to enhance your visit, please let us know. Scott Blalock, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2012

I normally stay in the suburbs of Indianapolis when in town, but had a conference at this hotel, so I stayed there as well. I was very impressed with the layout and look, the quality throughout, and the very attentive service at all contact points. Additionally, I found the hotel to be an excellent value for a downtown hotel! The hotel is connected seemingly to everything else in the city through inside walkways, so no need for a coat in even lousy weather. The room was clean, modern and comfortable and the view from the 20th floor was nice. The bed was the right level of firm, but comfy and everything worked including the TV remotes that always seem to be out of batteries at other hotels. On the whole I was very pleased with the stay and impressed with the hotel...two thumbs up!

  • Stayed: November 2012, traveled on business
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Thank Kevin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2012

My wife and I live in the Indianapolis area but we chose to stay downtown the evening before the Indianapolis Monumental Marathon. We chose this location because it is the newest luxury hotel downtown and it is an absolutely stunning exterior. We had an amazing time and the hotel was everything we expected and then some. Initially we had a reservation at Palomino for dinner but after arriving we learned that they have an excellent Italian restaurant on premise so we tried this instead. The room, dinner and ambiance of this hotel was first class. If you are coming to Indy and looking for first class service this is the place!

  • Stayed: November 2012, traveled as a couple
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Thank Steven S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

My husband and I recently stayed at the downtown JW hotel to celebrate our anniversary. From the moment you walk in the door, the service is impeccable. We were immediately greeted, despite the fact that the hotel was very busy. In fact, they went out of their way during check-in and check-out to make sure we did not wait long. We made a request for wine opener and glasses - no problem! Both were delivered promptly and with a smile. We had an appetizer at the lounge and our waitress was AMAZING! This the kind of service that will lead to brand loyalty. Thank you Marriott for making our celebration special!!

Room Tip: some rooms have awesome views - ask if you prefer to overlook the canal area
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  • Stayed: October 2012, traveled as a couple
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Thank RikkiLeeFishers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Assistant2, General Manager at JW Marriott Indianapolis, responded to this reviewResponded November 9, 2012

First, from all of us at the JW Marriott, Happy Anniversary! We are honored that you would share this special time with us. It was great having you here, and we hope to welcome you back soon. Scott Blalock, General Manager

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Reviewed November 5, 2012

JW Marriott excellent hotel to spend several days great restaurants on site as well as in neighborhood New rooms well appointed..pricing is reasonable The staff was very helpful....meeting rooms were spacios and well designed

  • Stayed: September 2012, traveled on business
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Thank jeffrey l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

Great checkin. Perfect room. Well-appointed. Considerate nudge about the 11 AM checkout. Some excellent food prepared for a very large conference group. Interaction with management was superb. They have a five minute rule for any guest response. I believe this is one of the three best-managed US hotels I've ever encountered.

  • Stayed: November 2012, traveled on business
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Thank skagittraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Assistant2, General Manager at JW Marriott Indianapolis, responded to this reviewResponded November 9, 2012

Thank you so much for your kind words, and we hope to welcome you back soon! Scott Blalock, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Indianapolis

Address: 10 S West St, Indianapolis, IN 46204-2709
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Indianapolis
#4 Green Hotel in Indianapolis
#4 Family Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
Price Range: $184 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Official Description (provided by the hotel):
Sophisticated design meets classic hospitality at what Condé Nast Readers voted as the Best Hotel in Indiana. Boasting 1,005 contemporary guest rooms and 105,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the Marriott IndyPlace hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center & Lucas Oil Stadium for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity and Osteria Pronto. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Banker's Life Fieldhouse. ... more   less 
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Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis

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