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“Outstanding hotel”

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JW Marriott Indianapolis
Ranked #7 of 182 Hotels in Indianapolis
Certificate of Excellence
GreenLeadersSilver level
Phoenix, Arizona
Level 4 Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Outstanding hotel”
Reviewed September 21, 2012

This city hotel should be an example of how to do it. Friendly and attentive service, easy to use gym, reasonably priced beer and wine, clean rooms, and excellent meeting space and food. The views were wonderful and the rooms were quiet. Yea.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank navysuıt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Assistant2, General Manager at JW Marriott Indianapolis, responded to this review, September 28, 2012
We're so glad to see you enjoyed your time in Indy and with us here at the JW Marriott! We'll be looking forward to your return. Scott Blalock, General Manager
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2,261 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (722)
Date | Rating
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English first
Level 4 Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 20, 2012

Great rooms, spacious, comfortable beds...just everything you need. I couldn't switch off my A/C and immediately a technician was sent to my room, who replaced the device and installed one with mor options....not that I needed that. Breakfast was amazing. Staff super friendly. Enjoyed my stay there and would definately return. See you soon JW Marriott!

  • Stayed February 2012, traveled on business
    • Value
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    • Service
Helpful?
1 Thank Bo-Boheme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Assistant2, General Manager at JW Marriott Indianapolis, responded to this review, September 28, 2012
We also enjoyed having you with us. Thank you for your kind commetns, and we hope to welcome you back soon. Scott Blalock, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kearneysville, West Virginia
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 18, 2012

"Big Blue" is an extraordinary hotel with lively bars, a variety of good dining choices, spacious rooms, good conference services and a friendly staff. One wall of my 29th-floor room was all glass, with a view of the park. It was a great way to start and end each day.

Room Tip: Ask for a room high up, facing the park and zoo.
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  • Stayed September 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank daleatherman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reisterstown, Maryland
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 17, 2012

I travel to Indy for business 2x a month and always stay at the JW. From the time I pull the rental car for valet to when I go to the front desk for my room, I am greeted by name or (at worst) "Glad to see you back, sir". This property and staff have it all - great rooms, great view, excellent location, awesome staff... I could go on and on; but this is what and why I am a loyal Marriott Rewards customer - for this type of experience! The HIgh Velocity sports bar is rivaled only by the in house 4 star restaurant (and breakfast is excellent, btw...). Nothing to complain about - oh, the bathrooms in room - excellent showers and amenities!

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidfromMaryland100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, California
Level 3 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 16, 2012

I stayed at the JW Marriott in Indianapolis for a conference earlier this month. Unfortunately, I had to leave early due to an unexpected family emergency,

I was overwhelmed by the care and concern extended by the hotel staff. From the GM to the concierge and everyone in between.

The GM assisted in a flight search and arranged for a rental car and even loaned me his personal GPS system so I wouldn't get lost on my way to Wisconsin Rapids, Wisc. The bellman stayed with me from the time he collected my luggage to a stop at room 106 to the driveway; a front desk representative spent 15 minutes attempting to program the GPS system and the concierge saw that I was crying and not only offered me tissue, but put a full box of Kleenex on my luggage cart.

In moments of vulnerability these acts of kindness are huge! If it were not for the hotel staff's assistance along with staff from Visit Indy, I would not have been able to travel to Wisconsin to say a last "I love you" to my grandma.

In addition, the hotel is centrally located to downtown and the cultural trail; offers great food at their f & b outlets (fish & chips at High Velocity Sports Bar and Grill and dinner at Osteria Pronto), and provides luxury accommodations.

Room Tip: 2318 facing the cultural trail
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank DestinationIrvine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Assistant2, General Manager at JW Marriott Indianapolis, responded to this review, September 20, 2012
I appreciate your kind comments, and I am very glad that we were able to assist you in this emergency. I'm glad you made it home in time. We'll be looking forward to your next visit. Scott Blalock, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville
Level 4 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 15, 2012

I attended a convention at the JW Marriott and was impressed not only by the physical plant (to be expected) but especially by the friendly, outgoing staff. Marriott staffers were abundant in the lobby, and they knew how to engage their guests.

The bonus is how well located this hotel is. It's a pretty walk to the zoo, and wonderful museums are literally across the street. If you really want to explore, ask for directions to the bicycle hub that partners with the YMCA. Good bikes at nice rates.

The conventions meals were quite good, and the breakfasts were are attractively presented as any I've ever seen.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TomInTennessee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Assistant2, General Manager at JW Marriott Indianapolis, responded to this review, September 19, 2012
So nice to read your review. We are in a great location here at the White River State Park, and hope to welcome you back soon. Scott Blalock, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BONITA SPRINGS
Level 6 Contributor
97 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 14, 2012

The hotel was situated in a wonderful location -- surrounded by everything you want to see, do and eat while visiting a city.The room was comfortable room -- so much so I didn't want to get out of bed, but wanted to do the town. Was there for a conference -- meeting rooms were good and food was delicious. The hotel has the fastest, smoothest elevators that I have ever ridden in.

Room Tip: Great views from either the "city side" or "park side."
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scoop76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Assistant2, General Manager at JW Marriott Indianapolis, responded to this review, September 19, 2012
Thank you for your great comments, and we hope to welcome you back soon! Scott Blalock, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Indianapolis

Property: JW Marriott Indianapolis
Address: 10 S West St, Indianapolis, IN 46204-2709
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Indianapolis
#4 Green Hotel in Indianapolis
#4 Family Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Official Description (provided by the hotel):
Sophisticated design meets classic hospitality at what Condé Nast Readers voted as the Best Hotel in Indiana. Boasting 1,005 contemporary guest rooms and 105,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the Marriott IndyPlace hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center & Lucas Oil Stadium for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity and Osteria Pronto. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Banker's Life Fieldhouse. ... more   less 
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Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis

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