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JW Marriott Indianapolis
Ranked #8 of 185 Hotels in Indianapolis
Certificate of Excellence
GreenLeadersSilver level
Reviewed April 23, 2012

I recently spent several days/nights at the JW Marriott in Indianapolis. Though I've visited many nice hotels in large cities in recent years, this was as enjoyable a hotel stay as I think I've ever had. The physical property is clean and modern, without being cold or bland. The design includes many natural materials and moods, simply and artfully arranged, with plenty of natural light (a wall of windows in guest suites). On top of the beauty and comfort, the human element is not neglected. The selection and training of their staff is exemplary; every employee I encountered (at every level) was friendly and helpful, without being intrusive. Many were downright generous to guests. Not only that, the interactions between working staff members were similarly friendly and cooperative (which matters to a discerning guest... makes the whole atmosphere more pleasant!). The food was also exceptional... we ate several times at the Italian place on the ground floor. Yum. On any occasion where I might visit Indianapolis again, I know where I'll choose to stay.

Room Tip: You'll get a lovely view of the river and sunsets from the higher floors on the west side.
Stayed: March 2012, traveled on business
Thank bayann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,983 - 1,989 of 2,282 reviews

Reviewed April 23, 2012

Stayed there for the FDIC show. Rooms are amazing, service is great, staff is very friendly and helpful. Had the chance to try the lounge on 31 floor...again nothing to complain!!

Room Tip: Higher floor stadium view
  • Stayed: April 2012, traveled on business
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Thank Rami O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2012

Was here for a conference in April. Wonderful, wonderful, wonderful! The room was very clean and posh, the atmosphere was amazing, and every staff member always had a smile. The bed was soooo comfy, and the shower was like no other. Customer service was over and beyond anything that I could ever imagine. Will I be back? OH YEAH!!!!!

Room Tip: If you are a gold member, the JW will upgrade your room. Totally worth it! I did not look forward...
  • Stayed: April 2012, traveled on business
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Thank PNKPIR8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2012

Service is outstanding from when you first hit the property. The rooms were very comfortable. The furnishings were modern but still managed to keep the room light, thanks to the huge picture windows. The restaurants were excellent. The staff handling the conference services were great.

One tip, if you plan to order food to your room, don't bother with the in room menus. They will deliver anything from the main hotel restaurant.

  • Stayed: April 2012, traveled on business
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Thank HollyF3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2012

It is a JW so i am not surprised, but this hotel is excellent. Good restaurants, very nice rooms, well priced good location. whenever i have to travel for work and I am going to Indy staying at the JW is a big bright spot in what is usually a busy trip. The staff are excellent and remind me of the service i receive at the Fairmonts and Ritz Carlton for a quarter of the price. Well done.

Room Tip: The higher the better. Indy is not a beautiful city but you get a better appreciation the higher up...
  • Stayed: April 2012, traveled on business
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Thank DL1986Mets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2012

How did Indy was picked for this AaahMAZING hotel, the worlds largest JWM? I attended a couple of Silent Auctions and Diner etc, and stayed one night there with a friend. AND we were thrilled. 32nd floor Corner Room next to Baseball field. Very nice, hip and comfy room and the room service. Very Happy. Breakfast served in the room was too good.

  • Stayed: March 2012, traveled with friends
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Thank One_INDY_Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2012

I am very pleased with the property and room. Very contemporary and clean. Service was outstanding from the front door, reception, catering staff for the workshop, and cleaning staff. Everyone was extremely friendly and pleasant. Willing to assist with any need. I definitely recommend the hotel. Price was good, but service was beyond expected.

Room Tip: Ask for a higher floor to get nice views of city
  • Stayed: April 2012, traveled on business
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Thank bana626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Indianapolis

Address: 10 S West St, Indianapolis, IN 46204-2709
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Indianapolis
#4 Luxury Hotel in Indianapolis
#5 Green Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
Price Range: $202 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Official Description (provided by the hotel):
Sophisticated design meets classic hospitality at what Condé Nast Readers voted as the Best Hotel in Indiana. Boasting 1,005 contemporary guest rooms and 105,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the Marriott IndyPlace hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center & Lucas Oil Stadium for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity and Osteria Pronto. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Banker's Life Fieldhouse. ... more   less 
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Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis

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