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Courtyard Indianapolis Downtown
Ranked #57 of 185 Hotels in Indianapolis
GreenLeadersBronze level
Reviewed January 25, 2013

I've stayed at this hotel several times over the last year on business and absolutely loved it. The hotel still seems brand new since it's well maintained and very clean. The rooms are spacious, modern and well layed out. The most important highlight of this hotel is the service: always warm, attentive and excellent. The staff at the hotel should be commended for their level of service which is the reason I alway stay at this hotel. I've stayed at many 5 star hotels and the service at this hotel outshines some of those more expensive establishments. Although I haven't been able to take advantage of their location since I'm always traveling for business, the hotel is very close to downtown (restaurants, shopping, museum) and the canal. When the weather is cold, there is also an indoor walkway to circle center mall downtown.

Room Tip: Higher floors are less noisy.
  • Stayed: January 2013, traveled on business
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1  Thank sandandwater793
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at Courtyard Indianapolis Downtown, responded to this reviewResponded January 28, 2013

Thank you for your comments. It is always our goal to ensure that each guest has an excellent experience. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay.

Nikki Thomas
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (328)
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260 - 266 of 328 reviews

Reviewed January 15, 2013

Had to stay here since I couldn't get into the JW Marriott recently on a business trip for a reasonable price, so I chose this hotel hoping it was near. It's not near - it's connected! So I got this place for less than 1/2 the price of the JW Marriott, and it is closer than literally right next door. This hotel is attached to the JW, and to the adjacent Fairfield (probably another great alternative). You can walk into the JW and their restaurants, bars, etc., and you are also connected through walkways to the Convention Center. A great location.

Everything else was also good here. Rooms very nice, service good, they have a for-pay small cafe (no free breakfast or even coffee service) which is kind of a downer, but that's a small thing.

Very well located also to downtown, the Convention Center, Victory Field, the museums, and a lot more. Great location.

I would stay here again in a heartbeat, particularly compared to the much pricier JW.

Room Tip: Upper floors, ask for a view of Lucas Oil field and Victory Field if that interests you. Like elsewh...
  • Stayed: January 2013, traveled on business
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1  Thank SurfTravelGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at Courtyard Indianapolis Downtown, responded to this reviewResponded January 17, 2013

I wanted to send you a quick message to first thank you for your recent stay and review of our hotel. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay.

Ms. Nikki Thomas
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2013

First off, we booked this hotel for one night so we could visit the Indy Children's Museum during the summer of 2012. The hotel is actually attached to two other properties (Fairfield Inn and Marriott). The hotel is clearly marked, but the parking garage is for all three, and while we didn't have any problems, it looked a little confusing. The pool is actually shared with the Fairfield property and was small and crowded, but we were there during some kind of baseball or basketball tournament, so all the properties were very crowded.

Our room was very nice, large, and clean. Everything was updated and comfortable. The bathroom did not have a tub, just a walk in shower. That was fine for us because our son is old enough to manage in the shower, but parents with young children should be aware of the lack of tubs.

Breakfast was delicious. We had dinner at the TGI Fridays that was attached to the property. Check in and out was a breeze.

The property is across the street from a museum, although the name escapes me. It is also within walking distance to a beautiful park along the river.

My only complaint is how crowded the property seemed. Elevators were always full or very crowded and my son only lasted five minutes at the pool because there were so many people using it. I attribute this to the sports tournament and convention that were going on within the three properties.

If we are ever in Indy again, we will be booking this property.

  • Stayed: July 2012, traveled with family
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1  Thank kystevies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at Courtyard Indianapolis Downtown, responded to this reviewResponded January 14, 2013

Thank you for your comments. It is always our goal to ensure that each guest has an excellent experience. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay.

Ms. Nikki Thomas
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2013

Stayed here in August 2012 whilst attending an event at the Lucas Oil Stadium.

The hotel is a short (5 to 10 minute) walk from the stadium, which can be done either outside or via the skywalk.

The hotel itself was very good value for the rate I got and is in very good condition. All public areas were immaculate. The elevators were quick and there was never a wait. There is an area near the reception desk where you can buy snacks and drinks, which was very handy when arriving back late in the evening.

My room was of a good size (2 Queen beds) with a large bathroom and welcome amenities such as free wi-fi. I didn't have a good view from my room, but there was plenty of natural light to the room from the window. The staff I came into contact with were friendly, polite and courteous and were happy to help.

The parking garage below the hotel is convenient, but did get very crowded on a couple of evenings during my stay. I used the self-park and valet options, both of which were easy to use and had reasonable charges for a downtown hotel.

I enjoyed my stay at the Courtyard and would definitely stay here again. In fact, I have already booked for this coming August :)

  • Stayed: August 2012, traveled as a couple
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1  Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at Courtyard Indianapolis Downtown, responded to this reviewResponded January 7, 2013

I wanted to send you a quick message to first thank you for your recent stay and review of our hotel. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay.

Ms. Nikki Thomas
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013

We stayed the weekend prior to the Christmas holiday. The best part of the stay was the staff, who were very helpful and accomodating. The room was clean and well appointed (extra pillows, etc.). The only disappointment was the water pressure in the shower - otherwise the room was excellent. The pool was smallish, but heated and there were plenty of towels and close bathrooms, which was nice.

  • Stayed: December 2012, traveled with family
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1  Thank Marcy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at Courtyard Indianapolis Downtown, responded to this reviewResponded January 3, 2013

I wanted to send you a quick message to first thank you for your recent stay and review of our hotel. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay.

Ms. Nikki Thomas
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2012

This hotel was perfect for what we were looking for. We wanted an inexpensive, yet nice, room for a great value. The rate for a Friday night was $79 for a queen. Marriott Place (this collection of 4 Marriott hotels) is in a great location and is walkable to essentially everything in downtown Indy.

The hotel is new so the rooms, lobby, fitness center are all in excellent condition. The staff was very friendly and accomodating. Great hotel for business, couples or famly.

I highly recommend this for any visits to Indy.

  • Stayed: December 2012, traveled as a couple
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1  Thank 02Hoosier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at Courtyard Indianapolis Downtown, responded to this reviewResponded December 31, 2012

I wanted to send you a quick message to first thank you for your recent stay and review of our hotel. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay.

Ms. Nikki Thomas
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2012

We stayed here this past weekend. The room was very clean. I couldn't hear any neighbors above our room or the rooms to the side of us. The hotel being attached to the skywalk was a great asset due to the rainy weather. I would definitely stay here again.

  • Stayed: December 2012, traveled with friends
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1  Thank Heather B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at Courtyard Indianapolis Downtown, responded to this reviewResponded December 24, 2012

Thank you for your comments. It is always our goal to ensure that each guest has an excellent experience. Guest feedback is so important to our success and bettering our team for future visitors and we really do appreciate you taking the time to offer some insight to your stay.

Nikki Thomas
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Indianapolis Downtown

Address: 601 W Washington St, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#12 Green Hotel in Indianapolis
#34 Family Hotel in Indianapolis
#53 Business Hotel in Indianapolis
Price Range: $134 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Indianapolis Downtown 3*
Number of rooms: 297
Official Description (provided by the hotel):
The Courtyard Indianapolis Downtown hotel is located in the heart of the Circle City and overlooks the beautiful White River State Park and historic Canal district. Connected to the Convention Center via skybridge with many major companies within a 2 min. taxi ride or 7 min. walk including Simon Malls, WellPoint, JP Morgan Chase, & Eli Lilly. Our downtown Indianapolis hotel is a TripAdvisor Certificate of Excellence Winner for our great location and outstanding service. Guests enjoy such perks as our upgraded free WiFi, self and valet parking options, room service and media library with boarding pass printing station. Families appreciate our guest rooms with pull-out sofas as well as our indoor pool and the IMAX Theater right across the street. A downtown Indianapolis hotel just 15 minutes from the airport, we're a great, easy option when in town next!m. ... more   less 
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Also Known As:
Courtyard Indianapolis Downtown Hotel Indianapolis

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