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“Excellent stay, great downtown location”

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Courtyard Indianapolis Downtown
Ranked #56 of 185 Hotels in Indianapolis
GreenLeadersBronze level
Reviewed December 5, 2011

I booked a last minute stay for a sporting event at Lucas Oil Stadium. The hotel was full, but it didn't affect the excellent service we received. Check-in was efficient, staff was friendly and helpful the entire stay. Our room was clean and very quiet-this in spite of the fact that our room was near the elevator and a college marching band was staying on our floor.

I enjoy having the Courtyard Bistro in the lobby. They brew Starbucks coffee and you can grab a yogurt parfait & muffin to go, or order hot food to eat in. They serve complimentary cookies in the afternoon.

This location is perfect for downtown activities. You can walk to numerous restaurants, the convention center and sporting events. The convention center is accessible via skywalks.

Clean, quiet, great location and a top-notch staff! I'll stay here again the next time I'm in Indianapolis.

Room Tip: Upper floors have a nice view and the elevators are fast with minimal wait time.
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  • Stayed: December 2011, traveled as a couple
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2  Thank Mingo05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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303 - 309 of 334 reviews

Reviewed November 19, 2011

I love Courtyard Indianapolis Downtown. We enjoyed yet another lovely stay in June, spending a weekend in Indy enjoying the many museums, gardens, and restaurants within walking distance of the hotel. (I discovered yet another perk of this conveniently-located hotel. We were able to walk just a few blocks to the canal where we enjoyed a leisurely kayaking trip!) Our room was beautifully clean and the bed was amazingly comfortable. The staff was knowledgeable and friendly and allowed us to enjoy free parking for the entire day after we checked out, so we were able to enjoy the amazing orchid show at the White River Gardens before we got back on the road again. I love this hotel. I will never stay anywhere else while in Indy.

  • Stayed: June 2011, traveled as a couple
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2  Thank River W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at Courtyard Indianapolis Downtown, responded to this reviewResponded November 29, 2011

We are very happy that you enjoyed your stay at the Courtyard by Marriott Downtown and had a great experience with our staff and service. We appreciate your business and the great review and look forward to welcoming you back

Delightfully,
Nikki Thomas
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2011

Very comfortable rooms as you would expect with a Courtyard. Exceedlingly friendly and helpful staff. And you can't beat the location if you have an event downtown -- walking distance to Lucas Oil Stadium and the Convention Center. However, the self-parking garage full was so we circled around to the valet entrance. The attendant said the garage was built with only 900 parking spaces for 1600 rooms -- this in a city where most people arrive by car. (The architects must live in Manhattan). Not to worry, he said, the car could be retrieved in 3-5 minutes and even wrote that on the claim ticket. Fortunately, we allowed extra time the next morning because it was 20 minutes from the time we called for the car until it arrived. One thing we did not allow extra time for was breakfast. Remember the Courtyard buffet, where you grab a plate and fill it with good food, eat, and be on your way? It doesn't exist at this Courtyard. Instead we waited in line for 15 minutes just to place a breakfast order with the one person manning the counter at the Bistro. Then the order has to be prepared and delivered. I guess that's fine if you don't mind waiting, but if you want a buffet, the adjacent Springhill Suites or Fairfield Inn would be a better choice.

Room Tip: Nice views from the higher floors; king rooms have a great sitting area.
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  • Stayed: October 2011, traveled on business
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Thank FamilyTraveler1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2011

This is a very convenient complex that includes 4 Marriott hotels -- JW, Courtyard, Fairfield and SpringHIll Suites--all of them connected by an indoor walkway. There are several restaurants on-site including a TGI Fridays and a Starbucks. There is also a small bistro right inside the Courtyard that serves sandwiches, salads, drinks, etc. Front desk and bistro staff were very helpful and courteous. Rooms are clean and well-furnished. I especially liked the security feature where you are required to use a room key to take the elevator to the upper floors.

Parking garage was a bit confusing but was OK once you figured out which entrance you needed.

Hotel is very close and within waking distance to most Indy attractions and restaurants.

  • Stayed: October 2011, traveled on business
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2  Thank loimln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at Courtyard Indianapolis Downtown, responded to this reviewResponded October 17, 2011

We are very happy that you enjoyed your stay at the Courtyard by Marriott Downtown and had a great experience with our staff and service. We appreciate your business and the great review and look forward to welcoming you back

Delightfully,
Nikki Thomas
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2011

This hotel really exceeded my expectations. The room was clean and updated (standard Courtyard decor). The parking garage took a little figuring out at first, but after that it was a snap, and the price seemed reasonable for downtown. The service was great, especially the front desk staff and Bistro staff. Speaking of which, the food quality was good, and they have great hours. There's also a Friday's next door which was also very good. Location was excellent, very close to the Canal Walk, which was great for running.

All in all a great experience, and I will be back if/when I'm in the area again.

  • Stayed: September 2011
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1  Thank Karl416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2011

Stayed labor day weekend with some friends, had a great time. The staff were helpful in every aspect from giving us directions to broad ripple, honest restaurant reviews, and helping us get a free night during our stay

  • Stayed: September 2011
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Thank cancanthebaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2011

Wow!!! great location, service and CLEAN!!!!! Walking distance to ALL Downtown attraction. Valet parking $27 but weell worth it.

  • Stayed: August 2011, traveled with family
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1  Thank Guest1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at Courtyard Indianapolis Downtown, responded to this reviewResponded August 29, 2011

We are very happy that you enjoyed your stay at the Courtyard by Marriott Downtown and had a great experience with our staff and service. We appreciate your business and the great review and look forward to welcoming you back

Delightfully,
Nikki Thomas
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Indianapolis Downtown

Address: 601 W Washington St, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#11 Green Hotel in Indianapolis
#34 Family Hotel in Indianapolis
#53 Business Hotel in Indianapolis
Price Range: $113 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Indianapolis Downtown 3*
Number of rooms: 297
Official Description (provided by the hotel):
The Courtyard Indianapolis Downtown hotel is located in the heart of the Circle City and overlooks the beautiful White River State Park and historic Canal district. Connected to the Convention Center via skybridge with many major companies within a 2 min. taxi ride or 7 min. walk including Simon Malls, WellPoint, JP Morgan Chase, & Eli Lilly. Our downtown Indianapolis hotel is a TripAdvisor Certificate of Excellence Winner for our great location and outstanding service. Guests enjoy such perks as our upgraded free WiFi, self and valet parking options, room service and media library with boarding pass printing station. Families appreciate our guest rooms with pull-out sofas as well as our indoor pool and the IMAX Theater right across the street. A downtown Indianapolis hotel just 15 minutes from the airport, we're a great, easy option when in town next!m. ... more   less 
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Also Known As:
Courtyard Indianapolis Downtown Hotel Indianapolis

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