We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Tongues were Wagging”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Wyndham Indianapolis West
Ranked #68 of 186 Hotels in Indianapolis
Reviewed August 24, 2012

Ms.Mitchelle was our Hotel Contact, She made herself available for each the four (4) days of our Family Reunion. I was on Committee to help with the final details and with her attention to details, no one was aware when something did not go just as our committee had hoped. The front desk staff checked our guest in with a smile. Affordable, great location & accommodations for the $. The coffee shop at the entrance, the lay-out with banquet facilities on one end and pool in the middle made the accommodations at the hotel great for our family and the other guest. No one was in the way of the other. The Banquet service manager handled our afternoon and evening affairs with flair. The Thank you Wyndham and especially to Ms. Mitchelle and our Family Coordinator. What an impressive event.

Room Tip: corner rooms are suites and worth the extra $'s.
See more room tips
  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mySasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, General Manager at Wyndham Indianapolis West, responded to this reviewResponded September 6, 2012

Thank you so much for taking the time to tell us about your Reunion here at the Wyndahm. I can see you were in the best hands in the buisness with our Michelle! She is truly the best and wants all of her customers to have the greatest experience ever. I will share you comments with our Front Desk and Banquet team also. They will be happy to know that your family had a great time and that they were part of the experience.

Thank you again and we hope to see you and some of your family again in the future!

Yours in Hospitality,

Sandy Buonanni
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,438)
Traveler rating
Traveler type
Time of year
Language

1,330 - 1,336 of 1,438 reviews

Reviewed August 22, 2012

The staff at this hotel is gracious and accommodating. We had just experienced a car accident and were hurt and frazzled. The staff met every need, including special requests such as allowing me to park my car temporarily while we finished our vacation in a rental car and help in cutting my luggage out of the back of the van where it was trapped in place. On top of that, the rooms were nice and clean and the hotel is conveniently located. I recommend this hotel.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kelly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, General Manager at Wyndham Indianapolis West, responded to this reviewResponded September 6, 2012

Thank you for taking the time to ttalk about your stay with us. We are so sorry that your trip had to include the car accident but we were happy that no one was seriously hurt. It was our pleasure to help you during your time of need and I am glad we were able to put a positvie spin on your vacation.

Thank you again and we hope to see you in the future but we hope with not as much excitment!

Yours in Hospitality,

Sandy Buonanni
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2012

This is my fourth week with them. The front desk people are very helpful and rooms are clean and value for the money which I paid for. But the maid service is really bad. For past 4 weeks I have to call the front desk every day to send me soaps and shampoo to my room.
The breakfast deal is pathetic. I had to go to the front desk several times to make them call the restaurant to have some one come to the front and take my order.
Other than the above, I would thank the front desk people for being very courteous and helpful.

  • Stayed: August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ManivR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison B, Guest Relations Manager at Wyndham Indianapolis West, responded to this reviewResponded August 21, 2012

Thank you so much for your feedback. I would like to apologize for the issues you experienced and I will be sure to address all things mentioned with the appropriate people. It was our pleasure having you with us, and we look forward to your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2012

We stayed here the night before our flight to Key West for our wedding. Had 2 rooms for us and our kids. I was assured that I would be able to get a shuttle ride back to hotel upon our late arrival back from Key West for all 5 of us and our luggage. Called to verify this on our last layover about 2 hours before our arrival in Indy. I was told no problem and just to call when we got there. Upon arrival at baggage claim, I called hotel to get shuttle and was told that they had no one available so I was to take a taxi and they would pay for this. I did this. Cost me $27 with tip for the 5 of us. When I arrived back at the hotel, went in to try to get reimbursed and was met with a line of about 6 people checking in and one clerk. After 15 hours of travel and still a 2 hour drive home at 1 in morning, I just left and figured I could call them and get it taken care of. Just called and was put on hold by operator with no voicemail or way to get off hold. I held for about 15 minutes to speak to manager with no luck. I probably will never see this money again. Hotel is decent and convenient to airport but shuttle was certainly not as advertised.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bweber8182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2012

We stayed here 1 night before flying out. Wanted a shuttle to the airport and 2 beds to lay our heads on with our family of 4. It met these basic needs. This isn't as nice as some of the newer hotels, it really needs new carpet. The bathroom is nicely remodeled and fine. 2 things that they need to have is a free breakfast and more comfortable beds. We had 2 double beds, which I think does not meet the 3.5 star rating. I believe a queen size is really what people want with a family of 4 these days. The shuttle and getting to and from the airport was easy. The front desk was friendly. We had 1 problem which was a dead fly on our bath towels. I called and they were up within moments with new towels. So they fixed the one problem we had. I would pick a hotel with queen sized beds and a free breakfast next time.

Room Tip: We were in room 245 which did not have ice machine noise or elevator noise. It was fine except that...
See more room tips
  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank webtravelreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2012

Best part: king bed very comfy. L-shape layout helps keep hall and neighbor noise down (but can still hear if very noisy). If you get a good deal (easy-click etc), it's a great choice. The play yard we got for our daughter was clean but had some signs of age/stains. No breakfast is included, but does have free parking. Decor feels outdated and some repairs needed, but otherwise fine.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TongueTwister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2012

We stayed here the weekend of the Brickyard 400 after attending a concert. We pricelined it and got a great rate. The hotel was clean, check-in was easy, check out was easy. The bed letf a little to be desired and the interent was extremely slow (they did have a full hotel which may be the reason), that is the reason it got 4 dots instead of 5. The people at the front desk were frinedly, the let us check-in about 3 hours early which was great. Appeared to have a lot of things to do that we could not take advasntage of becasue of out tight schedule. I would reccomend

  • Stayed: July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RonaldK1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Indianapolis hotels
0.3 mi away
Hyatt Place Indianapolis Airport
Hyatt Place Indianapolis Airport
#20 of 186 in Indianapolis
593 reviews
0.4 mi away
Comfort Suites Indianapolis Airport
0.1 mi away
La Quinta Inn Indianapolis Airport Executive Drive
Show Prices
Show Prices
Show Prices
0.2 mi away
Courtyard Indianapolis Airport
Courtyard Indianapolis Airport
#66 of 186 in Indianapolis
199 reviews
0.5 mi away
Crowne Plaza Indianapolis Airport
0.6 mi away
Clarion Hotel
Clarion Hotel
#144 of 186 in Indianapolis
545 reviews
Show Prices
Show Prices
Show Prices

Been to Wyndham Indianapolis West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wyndham Indianapolis West

Address: 2544 Executive Dr, Indianapolis, IN 46241-5013
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #68 of 186 Hotels in Indianapolis
Price Range: $89 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Indianapolis West 3.5*
Number of rooms: 407
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Hotwire, Orbitz, HotelsforEveryone, Evoline ltd, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your Wyndham Indianapolis West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Indianapolis West Hotel Indianapolis

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing