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“Overall pleasant stay”

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Fairfield Inn & Suites Indianapolis Downtown
Ranked #51 of 185 Hotels in Indianapolis
Certificate of Excellence
GreenLeadersBronze level
Reviewed December 22, 2012

Stayed here 2 nights while family member was patient at IU hospital. Hotel is within 2 miles of hospital. Easy drive to hospital or taxis readily available for $5 fare. It is very clean, beds comfortable, no outside or hallway noise noted. Plenty of hot water for showers. Staff couldn't have been more helpful and friendly. Continental breakfast with variety of items. Underground parking convenient, shared with other hotels in this complex but easily navigated and well lighted. Also offer valet parking. TGI Friday's right next door with easy access from hotel. Overall one of the better Fairfields I have stayed at. Would definitely stay here again.

  • Stayed: December 2012, traveled with family
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Thank wilymo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (292)
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225 - 231 of 292 reviews

Reviewed December 19, 2012

Second trip to the downtown Fairfield during a busy convention/competition/football weekend and our experience was excellent. Quiet rooms/hallways and attentive staff from all including valet, front desk and housekeeping. Convenient to convention center -- have to walk thru the parking garage (only a bit -- well lit and safe) and the JW (right past Starbucks). Room very clean, free breakfast (very busy but well stocked). Wouldn't hesitate to stay here again.

  • Stayed: December 2012, traveled with family
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1  Thank KathyWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this reviewResponded December 20, 2012

GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this review
December 20, 2012
We are very happy that you enjoyed your stay at the Fairfield Inn and Suites by Marriott Downtown and had a great experience with our staff, service, and location. We appreciate your business and the great review and look forward to welcoming you back.

Ben Minnich
General Manager
Fairfield Inn & Suites
Indianapolis Downtown
Direct 317-808-2160
ben.minnich@marriott.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2012

I stayed at this hotel for the first time on Tuesday, November 21 to Wednesday, November 22. Let me first say that the location is excellent if you need to be close to the State House. Secondly, from the arrival in the parking garage to check-out this was hands down my favorite place to stay in Indy. The garage is very clearly marked so that you know which entrance to use for which hotel. EXCELLENT! Secondly, check in was smooth, quick and the gentleman at the desk was courteous, friendly, and knowledgeable. The hotel was immaculate from the moment you step off the elevator from the garage. The halls, elevators in the hotel, and especially the rooms were extremely clean and smelled clean! I hope this is an everyday event because I am staying there again next Thursday evening. I would HIGHLY recommend this hotel to someone looking for a NICE, CLEAN, FRIENDLY hotel. This is the first time I have written such a raving review because it was definitely worth it. Thank you for a great experience. I look forward to many visits. Elise

Room Tip: I had a King room on side facing Washington. It was on the 4th floor and was great to be able to se...
  • Stayed: November 2012, traveled on business
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Thank Momof3tweens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2012

Hotel was new so it was in good condition. Staff was very nice and helpful. Valet is a bit expensive but other parking is near. Perfect location for going out downtown, to Lucas Oil or the convention center. I would stay there again.

  • Stayed: October 2012, traveled as a couple
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Thank ace17267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2012

This Fairfield Inn is in a cluster of other Marriott properties and seems to be the lower end of the group. We were there with a group for an event at Lucas Oil and this was perfect for being near the Convention Center and the stadium. You can walk all the way to the stadium without going outside - which would be great in cold weather. The hotel seems a bit older, but was very clean and filled all of our needs for a quiet place to stay and decent space. The service from the desk was outstanding. The breakfast (included) is your typical for Fairfield Inn, but was clean and seemed to always be filled and ready to go - even though the hotel seemed full when we were there. The TGI Friday's next door makes it easy to grab a quick meal. I would definitely stay here again if attending a downtown event.

  • Stayed: November 2012, traveled with friends
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Thank Zamigaos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager_Ben, General Manager at Fairfield Inn & Suites Indianapolis Downtown, responded to this reviewResponded November 16, 2012

We are very happy that you enjoyed your stay at the Fairfield Inn and Suites by Marriott Downtown and had a great experience with our staff and service. We appreciate your business and the great review and look forward to welcoming you back.

Ben Minnich
General Manager
Fairfield Inn & Suites
Indianapolis Downtown
Direct 317-808-2160
ben.minnich@marriott.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2012

We were in Indy for a weekend for a wedding in October. We decided to stay here because it was a little cheaper than the JW and we were all pleasantly surprised (3 rooms). We had a King suite and it was a good size and very clean. The bathroom was also clean and had a great walk-in shower. The shower doors could have used some scrubbing around the metal frame, but I understand how they can get like that, personally. The breakfast they put out was perfect with waffles, oatmeal, breakfast sandwiches, bagels, cereal, etc. We also enjoyed the free wi-fi and the TGI Friday's that was attached. We valeted our car because it was just a couple bucks more than self-parking. Parking fees are high, but no higher than in any other city we've stayed in. Our valet guy (forget his name) was really helpful and polite, kudos.
The short of it is that the JW is newer, flashier, and more modern, but many of my friends that stayed there were disapointed with the lack of free breakfast, wi-fi, and the more expensive parking. Unless you really need the views, the Fairfield was great.

Room Tip: The suites contain a couch and two tv's, but ours faced the backside of a building...maybe ask f...
  • Stayed: October 2012, traveled as a couple
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Thank scranton38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at Fairfield Inn & Suites Indianapolis Downtown, responded to this reviewResponded November 5, 2012

We are very happy that you enjoyed your stay at the Fairfield Inn and Suites by Marriott Downtown and had a great experience with our staff and service. We appreciate your business and the great review and look forward to welcoming you back.

Delightfully
Nikki Thomas
Director of Sales and Marketing

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Reviewed October 29, 2012

I travel to Indianapolis on business twice a year, and I always try to stay at the Fairfield Inn. This hotel is a great value, and the location to all the restaurants and shopping is perfect. The hotel is very nice, with a great free breakfast and free coffee all day long. Next door is T.G.I. Friday if you don't want to go far to get something to eat. For me, the convention center is just a five minute walk. I have never had a bad stay, and the rooms are always very nice and everything you need.

Room Tip: Ask for a room with a view or you might be looking at a wall.
  • Stayed: October 2012, traveled on business
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Thank Joemoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marr601, Director of Sales at Fairfield Inn & Suites Indianapolis Downtown, responded to this reviewResponded November 5, 2012

I wanted to thank you for posting such a glowing review of your recent stay with us at the Fairfield Inn and Suites Downtown Indianapolis. Everything mentioned in your post is a key to our success and I love to see those assets shine through. Our goal is to have every guest leave as satisfied with their stay as you did!

Delightfully

Nikki Thomas
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Indianapolis Downtown

Address: 501 W Washington St, Indianapolis, IN 46204-2706
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Green Hotel in Indianapolis
#30 Romantic Hotel in Indianapolis
#37 Family Hotel in Indianapolis
#55 Business Hotel in Indianapolis
Price Range: $149 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Indianapolis Downtown 3*
Number of rooms: 168
Official Description (provided by the hotel):
The Fairfield Inn & Suites Indianapolis is adjacent to the Convention Center. Centrally located in the heart of this very walkable city, this hotel is close to Circle Center Mall, next to White River State Park, the Indianapolis Zoo, and several world-class museums. Also nearby are the Eiteljorg Museum, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. This property features an on-site TGI Friday's, pillowtop mattresses, complimentary high-speed Internet Access, and breakfast. Self and Valet Parking on site (fees do apply). ... more   less 
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Also Known As:
Fairfield Inn And Suites Indianapolis Downtown
Fairfield Inn & Suites Indianapolis Downtown Hotel Indianapolis

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